Printed from StreetEasy.com at 02:00 PM, Mar 2 2015
http://streeteasy.com/nyc/help
 

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. What can I do on StreetEasy?

StreetEasy is New York City’s leading resource for sales listings, rentals listings, and historical data, which is why it is the No. 1 real estate destination for renters, buyers, sellers and agents searching for NYC apartments!

You can search for a home in traditional ways or by school zone, building, and neighborhood. You can save these searches so that you can get email updates and if you see something you like, you can contact the listing broker for free! We provide our users with data such as how long a property has been on the market, what kind of price cuts it has had and how much the current owner paid for their property You can also share your opinions on anything related to your neighborhood or real estate via our Discussion Board"http://streeteasy.com/talk.

We welcome you to create a free account with us and to search for listings that fit your criteria.

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. What exactly does the amount of a recorded sale represent?

What is included in the recorded sale amount varies by county. In NYC, the amount that we are reporting is the Total Consideration which includes the agreed upon price for the property and any other taxes or expenses of the seller that the buyer agrees to pay for. For example, a buyer may agree to pay for the transfer taxes, which is normally paid by the seller or they may agree to assume the seller’s mortgage. The Total Consideration amount we are showing is the total amount that the buyer was willing to pay for the property including non-cash consideration. Please note that as of March 12, 2010, the NYC Dept of Finance changed the amounts reported from Cash Consideration to Total Consideration. In order to be consistent we have updated all of our historical information to use Total Consideration amounts.

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1. What can I search for in StreetEasy?

StreetEasy has both Sale and Rental listings and lets you search these listings using our comprehensive search capabilities. You can do a basic search using a location, price and apartment size or you can do an advanced search using amenities, proximity to transportation, school zones, estimated monthly payments and much more. The additional search criteria can be found under the “Advanced Options” button. We also give the option to search for buildings that fit the type of building you are looking for (e.g. Doorman buildings, Green buildings, Buildings with elevators, Buildings with parking, etc)

We also have a keyword search box to help you quickly find information on buildings, schools, agents, neighborhoods and recorded sales. The keyword search box is on the StreetEasy home page underneath the traditional search form. We also have a quick search box, which is located on the upper right hand side of every page. The quick search box shares the same functionality as the keyword search box. Using the keyword search or the quick search you can search for the following:

Street Addresses: Enter a street address and the search will find properties at that street address.

Schools: Enter the name of a school in the city and we will find that school and show you all listings zoned for that school (Example: PS 6, Lillie Blake)

Agents: Enter the first and/or last name of the agent and we will show agents which currently have listings in StreetEasy (Example: Cohen, Williams)

Neighborhoods: Enter the name in our quick search box and we will bring you to a page with information about that neighborhood, including listings, new developments and stats (Example: Yorkville, UWS, Williamsburg )

Recorded Sales: If you are a StreetEasy registered user, you can search recorded sales by address or party name using the quick search. You can also search by price, neighborhood and other criteria using our Recorded Sales Search.

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2. How do I search for something that may be in the listing’s description?

When searching for listings on StreetEasy, you can further personalize your search by using the ‘Description Includes’ feature. This function allows you to search for listing characteristics that may not be defined by the listing’s amenities, but that are included in its description.

First, click on “Advanced Options” to access the additional search options. Then locate the “Description Includes” text field and type in the words you’re looking for in the description. Examples include “Townhouse”, “Brownstone”, “Exposed Brick”, “Handyman Special”, etc.

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How do I search for something that may be in the listing's description?

3. How do I save my search?

You can save your search and receive emails whenever a new listing is uploaded that meets your search criteria. Once your search results are shown, click on the “Save” button towards the top of the page. If you do not yet have an account or are not signed in, you will be prompted to do so. Your search will be saved in your “Folders”: http://streeteasy.com/nyc/folders

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How do I save my search?

4. Do I need to be a paid member of StreetEasy to save searches?

No, all you need to do is register an account with us to save searches with StreetEasy.

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5. How do I search for recorded sales?

The Recorded Sales link is located on the Homepage and also under the “Resources” option on the main navigation bar found on every page. Once you’ve navigated to the Recorded Sales search page, just enter in your criteria and hit the search button.

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How do I search for recorded sales?

6. How do I search for listings zoned for a specific school zone or district?

You can search for the school name via the text search on the StreetEasy homepage or the search field available in the upper-right corner of all other pages. On the subsequent results page, follow the desired link in the School section. On the school page, you’ll see a summary of available sales and rentals zoned for this school in the Listings section. Follow either of these links to browse available listings.

To search for schools including other criteria, first navigate to a Sales Search or a Rentals Search. From there, click on “Advanced Options” to access the advanced search criteria. From there, locate either the “School District” field or the “Zoned for School” field.

Please be aware of the difference in the two – The city is divided up into 32 districts. Each district is then divided into zones for the purpose of defining the geographical area that is served by neighborhood schools.

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How do I search for listings zoned for a specific school zone or district?

How do I search for listings zoned for a specific school zone or district?

7. How do I find open houses?

You can search for open houses using the Open House Planner or through the “Advanced Options” section of the search criteria.

Additionally, any open house information for a listing is also displayed on the search results pages. You can quickly add the open houses to your planner by clicking on the “Add to planner” button located next to the open house information on the search results page.

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8. How do I view all of the listings in a particular neighborhood?

Search for the neighborhood name via the search field on the StreetEasy homepage or the search field available in the upper-right corner of all other pages. On the subsequent results page, follow the desired link in the NEIGHBORHOOD section. On the neighborhood page, you’ll see separate sections for Sales and Rentals, with links to view more listings available in both. (Ex: East Village)

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9. How do I create my own boundary for listings when doing a search?

As long as you are reigstered on our site, you’ll have access to our custom boundary tool. The custom boundary tool allows you to find listings within your own desired area. Here’s how you can use this tool:

First, click on “Advanced Options” and then click on the picture of a map labeled “Create a new boundary” to open the custom boundary window.

You can drag the corners of this rectangle to your desired shape, drag the shape using the circle in the middle, and create more corners by dragging the smaller squares found between two existing corners. Once you create your shape, give it a name at the bottom, then click ‘Add’ to continue your search with this boundary. Be sure to run the search after creating the boundary. If you don’t run the search, the custom boundary will not be saved. You can maintain your saved custom boundaries from your Settings page.

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How do I create my own boundary for listings when doing a search?

How do I create my own boundary for listings when doing a search?

10. Search by Tax Abatements and Income Restriction

Income restricted apartments rent only to individuals who meet certain income requirements. Since income restricted housing is designed to benefit those with low to middle incomes, the income requirement consists of a maximum, instead of a minimum like other apartments. To search using Income Restrictions, first navigate to either a “Rentals” or “Sales” search. From there, click on the “Advanced Options” button to open up the advanced search options. Locate the “Income Restricted” field and choose one of the options. When you’re finished, just click on the “Search” button.

A tax abatement is a decrease or rebate of a tax improperly made, it can also be a tax break offered by the government to cause incentive for development in a particular area. With StreetEasy, you can search for tax abatements on a particular listing that expires in anywhere from 3-10 years. To search using Income Restrictions, first navigate to either the “Rentals” or “Sales” search page. From there, click on the “Advanced Options” link to open up the advanced search options. Locate the “Tax Abatement” field and choose one of the options. When you’re finished, just click on the “Search” button.

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Search by Tax Abatements and Income Restriction

Search by Tax Abatements and Income Restriction

11. How do I search for listing amenities such as pets allowed, outdoor space, furnished units, etc.

For individuals with specific requirements for home attributes, being able to specify amenities can help refine search results. Therefore, StreetEasy offers a myriad of amenities that allow users to customize their search.

First navigate to either the “Rentals” or “Sales” search page. From there, click on the “Advanced Options” link to open up the advanced search options. You’ll find the Listing Amenities section and the Building Amenities section right below the Custom Boundary section. Just check off the options you’re looking for and click on the “Search” button when you’re done.

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How do I search for listing amenities such as pets allowed, outdoor space, furnished units, etc.

12. How do I search by listing date or recency of listing?

A defining feature of StreetEasy’s search, and something house hunters strongly consider when searching for listings is how long a certain listing has been on the market. This information provides a crucial backdrop to a listing when one is being considered. First navigate to either the “Rentals” or “Sales” search page. From there, click on the "Advanced Options” link to open up the advanced search options. Then located the “Listed Date” field and choose one of the options. When finished, just click on the blue “Search” button to proceed.

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How do I search by listing date or recency of listing?

13. How do I search for listings based on price?

Price in the Real Estate market is one of the most important – if not the most important – factor when our users conduct a search with StreetEasy. To conduct a search using a price range, first navigate to either a Sales search or a Rentals search. On that page, you’ll find the Price field right under the Location field. Click on the drop down to expand the options and select your price range. The amount on the left is your price minimum and the amount on the right is your price maximum. If you need to use a more specific amount, just select the Custom option and you’ll you able to enter in your own amount. Once you’re finished, just click on the blue Search button to proceed.

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How do I search for listings based on price?

14. How do I search for listings based on price per square foot?

You can also run a search using the price per square foot of the property. Using the Price Per Square Foot is a good way to find a property that will give you the most space for your money.

To access this option, first navigate to either a “Sale” or “Rental” search. From there, click on the “Advanced Options” button to expand the advanced search options section. Locate the Price Per Square Foot section and fill in the fields and adjust the fields to your liking. You can also check off the “include unknown” option to make sure that you also get results for listings without square footages entered.

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How do I search for listings based on price per square foot?

15. How do I search for listings with recent price changes?

The Real Estate market changes so often that usually prices will change right along with them. StreetEasy gives you the option to run a search for listings that recently had a change in price. To run such a search, first navigate to either a Sales search or a Rentals search. From there, click on “Advanced Options” to open up the advanced search options. You’ll find the Price Changed section towards the latter half of the advanced options.

In the Price Changed section, you’ll find two drop downs. The first one is for the recency of the price change and the second drop down is for the amount changed (in percentages). Once finished with your selections, just click on the blue Search button to proceed.

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How do I search for listings with recent price changes?

18. How do I edit my listing?

If you manually post your listings onto StreetEasy, first navigate to the Agent/Owner Tools page found at the top of every page. Once there, you’ll see all of your currently active listings. To edit those listings, just click on the Edit link found on the right of each listing. Be sure to click on the ‘Save to Site’ button when you’re done with your edits.

If your listings are fed to StreetEasy via a listings feed, you will need to update the feed that your company is sending to us. Please allow approximately 8-10 hours after you’ve made the updates on your end for the new information to appear on StreetEasy.

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19. How do I update my agent/agency affiliations?

If you want to change the brokerages and agencies you have affiliated with both past and present you can do so using the ‘Affiliations’ link on your ‘Agent Profile’ page. You can search for and mark the company with which you are currently associated, as well as claim any past ones. You can also add the dates you joined and left your non-current agencies/brokerages.

If you do not see your new company on that page, feel free to Contact Us to get it updated for you.

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20. How do I connect my social networks like Twitter and Facebook to StreetEasy?

StreetEasy offers much in the way of social network connectivity. To connect your agent activity to either Twitter or Facebook, you can do so by clicking the Agent Tools link, found at the very top of the homepage. Once on the Agent Tools page, you can click Social Networks in the menu at the left. This page will allow you to set up both your Twitter account and your Facebook account, to push activity such as new listings, price changes, and open houses to your Twitter feed and Facebook feed.

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21. How do I find a broker to work with?

You can use our Shop for a Broker tool to search for top brokers in different areas according to buy-side or sell-side and recency.

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Agents

1. How do I feature one of my listings?

Login to your account and click the “Agent Tools” in the menu bar at the top of the page. There should be an orange button that says “Featured My Listings” – click on that. This leads you to a page that explains what featured listings do. From here you can see a list of your rentals and/or sales. Select which listing you would like to feature in addition to choosing how long you want it to be featured for. Make your selections, then fill in your credit card information, checkout, and you’re all set!

You will receive a receipt confirming your purchase once complete.

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2. I am an agent with listings on StreetEasy, how do I edit them?

All brokers have the ability to manage their listings on StreetEasy as long as you have created a User Account. Type your name in the search field to find your profile page. Once you reach your page, all of your listings will be shown.

If you are posting MANUALLY:
Log into your account, click on Agent Tools Once you arrive at your Dahsboard, find the listing that you would like to alter and then click on the EDIT link. Go ahead and make your desired changes. Once complete, be sure to click the SAVE TO SITE button at the bottom of the page to submit and save your changes.

If your listings are being sent to use VIA FEED:
DO NOT EDIT YOUR LISTINGS ON StreetEasy. Please update your listings via your company’s listings department and/or listing management system. Once you do so, your listings will be syndicated to us with your desired changes via your company’s Feed.

Please note, the only fields you can edit manually are Open Houses and Floor Plans.

If you do not see your listings in your Agent Tools dashboard, please submit a help ticket to Contact Us

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3. How do I update my agent profile or photo?

In order to edit your profile, please navigate to Agent Tools. In the menu bar on the left, you’ll see an option for Profile; click on that link. On that page, you’ll be able to edit your display name, display contact information, basic information and also your agent bio.

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4. My listings are not on StreetEasy, how do I add them?

Scroll down to the bottom of any page on StreetEasy to find the “Submit Your Listings” link. Fill in the requested fields and we will work with you to get your listings up, which may include sending us an automated feed, or manually entering your listings onto our site.

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5. How do I “claim” buy-side and sell-side deals on StreetEasy?

Showcase your experience on your profile page and get more visibility by claiming your deals. To claim your deals, you need to be a registered user and logged into your StreetEasy account. Navigate to the closing page of a property to can claim deals as far back as 2004 for co-ops and 1995 for condos.

Here is how to navigate to the Closing page:

1. Search for the building address from the search field on the home page,
2. Click and open the Building page.
3. Go to the “Past & Activity” tab, click on the “Recorded Closing Price” in the column to the left of the Listing Price
4. Now you are on the Closing Page! Click on “Claim This Deal.”
5. A pop up will prompt you to confirm that you were a part of that deal. Be sure to select the correct company you were associated with at time the deal was closed.
6. You’re all set!

You can also get to the Closings Page by searching for the buyers or sellers name.

If you have further questions, please contact Support.

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How do I "claim" buy-side and sell-side deals on StreetEasy?

How do I "claim" buy-side and sell-side deals on StreetEasy?

6. What historic information will be displayed about my listings?

StreetEasy keeps all listing history displayed for any listing entered onto the site. This information is displayed in the StreetEasy History section found on the listing page, the property page and also in the Listing & Closings tab on the building pages. The days on market for a previously-posted sales and rental listing will only reset if the listing has been continuously off-market for 3 months.

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7. How does Top Agents work?

Top Agents is a great way for our consumers and brokers to quickly and easily find agents that have done the most deals in a given building. StreetEasy has created an algorithm that calculates the Top Agents by determining which agents have had the most closings on the buy or sell-side relative to recency.

In order to view the Top Agents for a particular building, navigate to the building’s StreetEasy building page and scroll down until you see “Top Agents”. We only display the top 5 agents for sales and for rentals.

If you do not see your name in this list, but you believe that you are a top performing agent in a building, you will need to make sure that you have claimed all your transaction in the building. You can “claim” your deals by locating the Closing Record on the site and clicking on the “Claim This Deal” button. Every deal claimed in a building gives you a greater chance of being named as a Top Agent for the building.

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8. How do I mark one of my rentals as a sublet?

To mark one of your listings as a sublet, first access your Agent Tools page, located at the very top of the page. Here you will see a list of your active listings. Next, click “Edit” next to the listing you would like to update. On this page, you can scroll to the bottom, mark your listing as a “Sublet” listing in the “Amenities” section, then save your changes to the site.

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9. What do I get as a Pro Agent on StreetEasy?

The StreetEasy Pro account is a premium account for Real Estate Agents, created to help promote the Agent both on StreetEasy as well as outside of StreetEasy. We’re constantly thinking of new features to add to the Pro account, but here’s what you get right now:

1) Enhanced Profile Page – As a regular user, your agent profile page only has the ability to display your name, contact information, the company you’re affiliated with, an agent bio, and the current listings you have on the market. With a StreetEasy Pro Account, you also get an Activity Tab, a Deals Tab and also Buildings Tab.

* The Activity Tab displays any activity you’ve had on StreetEasy. Activity types include: price changes, new listings, status updates to listings, entries made into the StreetEasy Discussion Boards, and also newly added open houses.
* The Deals Tab displays all of the transactions you’ve done that we’ve been able to record. Those transactions include deals you’ve done as the seller’s agent and also the buyer’s agent. Properties that you’ve successfully rented will also be displayed here.
* The Buildings Tab displays any and all buildings where you are considered one of the Top Agents.

2) A personalized URL for your Profile Page – As a regular user, your profile page’s URL is a generically generated URL. With a StreetEasy Pro account, you get to personalize it just the way you want. Instead of having the URL as streeteasy.com/profile/434545262-John-Doe, you can make it streeteasy.com/JohnDoe. By doing this, your chances of coming up on the first page of results for an internet search (such as Google) is greatly increased. This is a great way to increase your exposure on the Internet in general!

3) 20% discount on Featured Listings – Featuring listings is an important factor when it comes to getting your listings rented/sold quickly. As a StreetEasy Pro agent, you’ll get a 20% discount whenever you feature one of your listings. If you do that math, featuring 4 listings while having a Pro account saves you enough money to feature a fifth one for the same price as featuring 4 listings without a Pro account. Featuring listings increase your exposure on StreetEasy, which leads to more business!

4) StreetEasy Pro Branding throughout StreetEasy.com – As a StreetEasy Pro user, you’ll get that beautiful PRO badge next to your name everywhere on the site. Consumers will be able to quickly tell that you’re a Real Estate Professional with this badge. We’ve also noticed that consumers view StreetEasy Pro Agent Profiles more often than regular agent profiles.

5) Access to building specific owner lists – As a StreetEasy Pro agent, you get access to download the list of current owners in a building. This is a great tool for when you want to send postcards to people and want to personalize them with the owner names. The list we generate for you when you download the list is cleaned up so that it’s easy to read. Note: Only 10 downloads are allowed a month

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Real Estate Terminology

1. What is a 421-A Tax Abatement?

The 421-A Tax Abatement Program was developed to promote the construction of multi-family dwellings by providing tax relief benefits to the owners of the property. The owners of the new property pay significantly lower taxes for the first ten years of the building’s life. In some buildings, the abatements could last up to 35 years. The tax amount is adjusted every other year until they reach the appropriate tax amount. This program is typically applied to new construction Class 2 properties (i.e. condominiums and cooperatives) and new construction Class 1 properties (i.e. one-, two-, and three-family dwellings).

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2. What is the difference between a co-op, condo, and condop?

Condominium – The type of ownership in real property where all of the owners own the property, common areas and buildings together, with the exception of the interior of the unit to which they have title.

Cooperative – An apartment building or a group of dwellings owned by a corporation, the stockholders of which are the residents of the dwellings. It is operated for their benefit by their elected board of directors. In a cooperative, the corporation or association owns title to the real estate. A resident purchases stock in the corporation which entitles him to occupy a unit in the building or property owned by the cooperative.

Condop – Real estate agents and brokers often use the term “condop” to refer to co-op buildings that have rules and by-laws similar to that of a condominium. The freedom to sublet, easy board approval, and less stringent rules are characteristics of a condo that have been adopted by a co-op. Closing costs will be similar to that of a co-op (significantly lower than condos) and the buyer will be purchasing shares in a corporation rather than real property.

The legal definition of a Condop is: A building that has been split up to provide both commercial units and residential units. The residential units are controlled by a Co-op corporation and are usually located above the commercial units located on the lower floors. These commercial units are completely separate from the Co-op units and are typically retail spaces, garages or any other commercially oriented businesses.

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Discussion Boards

1. How do I start a new discussion?

First navigate to the StreetEasy “Discussions Board,” found under the RESOURCES option on the main navigation bar.

To start a new Discussion, click on the “START A NEW DISCUSSION” button located in the upper righthand corner of the page. Here you can choose a category from the pull down list, give your comment a subject, and enter your comments for discussion and you’re all set!

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2. How do I set my display name?

After being approved by our moderator, you’ll be given the open to create a Display Name the next time you post a reply or a new discussion. Once chosen, anything you post into the StreetEasy “Discussion Boards” will be shown as being posted by your chosen display name. Please note, the display name defaults to your username if no display name is entered.

If you ever need to change your display name, please feel free to “contact us”

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How do I set my display name?

How do I set my display name?

3. What can I do about an offensive comment?

To the left of every comment, under the commenter’s name is a “report abuse” link. Clicking this link will send our support staff a notice that this comment may be offensive. Our team will review and, if found to be inappropriate, remove the comment.

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What can I do about an offensive comment?

Account Settings

1. How do I update my email address or password?

In order to update your email or password, first navigate to the Settings page. You’ll find a link to this page by clicking on your email address found at the upper right hand side of the webpage. There, you can update your email address and password, and save these changes to the site.

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2. How do I change how often I receive emails from StreetEasy?

To set your email options for notifications, you’ll need to go to the Settings page. You’ll find a link to this page by clicking on your email address found at the upper right hand side of the webpage.

Under “EMAIL PREFERENCES” you can choose how often you receive email updates, remove sponsored emails and market reports.

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3. How do I update my billing information?

To update your billing information, please navigate to the Settings page. You will find a link to this page by clicking on your email address found at the upper right hand side of the webpage. Once on the Settings page, you will find the option to view your Billing information on the left menu bar.

Once on the Billing page, you can clear out an old card, enter in a new card, and view your billing history with StreetEasy. You can also check off whether or not you’d like to receive e-mailed receipts whenever StreetEasy makes a charge to your card.

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Saved Items and Lists

1. What are saved items and lists?

On many pages on the StreetEasy site you will see a “Save” button. This button saves whatever item you are looking at and notifies you by email whenever it changes.

For example:

Searches: You will be notified whenever new listings come on the market that match that search, or when there are price changes for listings matching the search.
Buildings: You will be notified whenever listings close or come on the market for that building.
Listings: You will be notified of price or status changes for a listing.
Discussions: You will be notified whenever there are new messages posted to a discussion.

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2. How do I turn off email updates for my saved items?

To turn off email notifications for a specific saved search, first go to your Settings and then select “EMAIL PREFERENCES” on the left-hand side. From there, you can select which Folders you would like to stop receiving notifications from.

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StreetEasy Terminology

1. What is the difference between: Active listings, In-Contract listings, Recorded Sales and Previous listings?

On the page for a building you will see Active listings, In-Contract listings, Recorded Sales and Previous listings:

Active listings: Listings that are currently available and on the market.
In-Contract listings: Listings where the buyer and seller have entered into contract, but the sale has not been made yet. This status can also be used for rentals that are pending.
Recorded Sales: come from the NY City records. These are sales that have closed and have been reported to the city. Sales take anywhere from 6 days to up to 90 days to be reported.
Previous listings: Listings that are no longer on the market, or have been removed from the broker website. They may be sold, temporarily off the market, or have been taken off the market for other reasons.

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Open House Planner

1. What is the Open House Planner?

The Open House Planner is a tool that lets you create and organize lists of open houses. These lists can be reordered, renamed, emailed and printed out to be used as an itinerary.

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2. How do I access Open House Planner?

The Open House Planner can be accessed from a few places. If you’re currently logged in, you’ll see a link for it all the way at the top of the page, next to your Folders option. You can also find the Open House Planner link under the Resources section of the main navigation bar. If you are on the homepage of StreetEasy, you’ll find a link to the Open House Planner on the bottom of the page in the Open House section.

Please note that you must be logged into your account to access the planner and its related tools.

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How do I access Open House Planner?

3. How do I use the Open House Planner?

First, you’ll want to add in some open houses into your planner. You can do this by either selecting a specific date on the calendar and clicking on the orange button labeled “+ Open Houses” or by clicking “Search Sales with Open Houses” or “Search Rentals with Open Houses.” From there, just put in your search parameters and run the search.

On the results page, click on the orange “Add to Planner” button corresponding to your desired listings and they’ll be automatically placed onto the calendar on your Open House Planner.

On the calendar, click on the day with the appointments to see a list of all the open houses you’ve saved for that day. From these lists, which will be named by date, you can reorder, rename and print out your itinerary. Your lists will be saved until you delete them.

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How do I use the Open House Planner?

How do I use the Open House Planner?

How do I use the Open House Planner?

How do I use the Open House Planner?

4. How do I reorder the open houses on my list?

When viewing your list, place your cursor on the listing you want to move. Click and hold on the blue “DRAG” icon, then drag it to another position on the list.

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How do I reorder the open houses on my list?

5. How do I print my open house list?

When viewing your list, click the orange “PRINT” button. This will bring you to a printable page with your arranged open houses with pictures and maps of their locations.

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How do I print my open house list?

Hotsheets

1. What are Hotsheets?

Hotsheets are daily tailored emails containing the newest real estate information for NYC!

Daily Hotsheets: Sale Listings, Rental Listings and Recorded Sales.

Weekly Hotsheets: Come out every THURSDAY containing open houses for the weekend.

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2. How do I sign up for Hotsheets?

As an agent on StreetEasy, you can sign up for Hotsheets via your Settings page. You will find a link to this page by clicking on your email address found at the upper right hand side of the webpage. Under “EMAIL PREFERENCES” you can choose which Hotsheets you’d like to receive.

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3. Will you use my email for anything other than hotsheets?

If you sign up for StreetEasy’s Hotsheets we will never send you anything other than our weekly Hotsheets (unless you have saved items in Folders, then we’ll send you updates for those).

Please visit our Privacy Policy for further information.

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Adding your listings to StreetEasy

1. How do I add my listings to StreetEasy?

There are several ways to get your listings added to StreetEasy.

If you are an individual owner, you can post both rentals and sales listings. Here are the links to post:

“List a Rental by Owner”

“List a Sale by Owner”

If you are a broker or management company, scroll down to the bottom of any page on StreetEasy to find the “Submit Your Listings” link. Fill in the requested fields and we will work with you to get your listings up, which may include, sending us an automated feed, or manually entering your listings onto our site.

Please note that we only accept rentals listings that are exclusive or co-exclusive (i.e., listings that are shared by two brokerages). Multiple listing agents can be shown on a single listing, but there should never be more than one copy of an active listing being advertised by the same firm. The only time there should be two copies of the same unit, is when there is a legitimate co-exclusive between two different brokerages. In the case of a co-exclusive, each brokerage will have its own separate listing for the specified unit.

If more than two brokerages share a listing, then we consider it a limited or open listing. These types of listings are currently not permitted for advertisement on StreetEasy.

If you attempt to post an open or limited listing, or a fake listing, it can lead to the suspension of your account (i.e., suspicious listings, duplicate posts, fake images, or we receive user complaints regarding your listings). In the majority of cases, you will receive an email from StreetEasy that asks you to provide a copy of the exclusive agreement.

When asked to provide an exclusive agreement, please do so within the specified timeframe in order to keep your listing advertised on StreetEasy. Our support team is always happy to help you determine the exclusivity of your listings and its suitability for inclusion on StreetEasy.

The exclusive agreement must include the following and be sent to us on your company or the management company’s official letterhead:

– Property address
– Terms that clearly state this is an exclusive right to rent/lease
– Brokerage/Agent representing the owner
– Date this agreement is valid through
– Signature from both parties entering agreement

In order to maintain the most up-to-date information on StreetEasy, it is crucial that you know and understand our definition of limited and open listings, and adhere to our guidelines. We invite you to submit your questions and comments to support@streeteasy.com.

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Recorded sales

1. How do I add a closing price?

We get actual closing prices from the sales that get recorded with the NYC Department of Finance. We receive a syndicated data feed from them every single day. StreetEasy does not change or calculate any final sales price. The sale information that we are displaying is data that we directly receive from ACRIS and is part of public record. Additionally, you can also perform a manual search via the city’s ACRIS website.

If you don’t see a closing price next to a listing, it generally means one of the following:
1. The listing was sold but the sale was not yet recorded with the Department of Finance, from which we get the closing data
2. The listing was marked as sold by the broker but really never sold.
3. The listing was taken off the market and was de-listed.
4. The listing is no longer available from this particular agent but may be available from a different agent/brokerage.

If there is an error, it is an error that was filed with the City and therefore any corrections must be filed there. When the sale gets recorded with the City, we show it within 24 hours. However, how soon a sale gets recorded, depends on the seller’s attorneys. The City requires that sales get recorded within 15 days of the closing but we have seen sales get recorded years later. However, most sales get recorded within 2-8 weeks of the closing.

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Media Files

1. How do I add video to my listings?

StreetEasy allows you to display video for your listings. It is a great way to differentiate your listing and to generate more traffic! Currently we accept videos from YouTube, MotionBox or Vimeo. Follow the instructions on one of those sites to upload your videos. If you are given a choice to make the video public or private, make sure to choose public. Once the video is uploaded you can then add it to your listing in StreetEasy using the URL that you use to watch the video.

Example URLs:
MotionBox – http://www.motionbox.com/video/player/7c98dbb01ef4
YouTube – http://www.youtube.com/watch?v=kUldGc06S3U
Vimeo – http://vimeo.com/156659

If you have videos with a video provider that we do not support, or any questions about the process, then contact us and we can help you out.

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1. How do I add pictures/photos to my listings?

To add photos to your listing, simply navigate to your agent/owner tools found in the main navigation bar. Once there, find the listing you want to add the photos to and click on the edit button found next to that listing. From there, select the Photos & Media tab found above the edit form. You will see a few sections on that page, the first one being Photos. Click on the button that says SELECT FILES. You can select multiple files by holding down the CTRL button on your keyboard (Command Button for Macs). After selecting the files, they’ll be uploaded one by one until all the files selected are uploaded. You will know it has been completed once you see all of the photos you have selected. Please keep in mind that the file size should be no more than 2MB.

Accepted file types: .jpg, .jpeg, .png, and .gif

Important: Duplicates will be created if you manually upload photos even though your company is already sending us the photos through a feed.

If you have any trouble with this, please feel free to contact us

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22. How do I upload a Floor Plan?

To add floor plans to your listing, simply navigate to your agent/owner tools found in the main navigation bar. Once there, find the listing you want to add the floor plan to and click on the edit button found next to that listing. From there, select the Photos & Media tab found above the edit form. You’ll see a few sections on that page, just locate the section labeled Floor Plan. Click on the button that says Choose File. You can select multiple files by holding down the CTRL button on your keyboard (Command Button for Macs). You’ll know it has been completed when you see a link labeled Floorplan #1…2…etc.

Files types accepted are: .jpg, .jpeg, .gif, .png, and .pdf

Important: Duplicates will be created if you manually upload floor plans even though your company is already sending us the floor plans through a feed.

If you have any trouble with this, please feel free to contact us

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Tools

6. How do I create a Comparables Report?

First, navigate to the Comparables Report page found under the Resources section of the main navigation bar. Once on that page, you’ll be able to enter the criteria for the search (location, type, price, size, etc). Once you’re done entering in the criteria, just click on the “Generate Comparables Report” button. (We suggest using broad parameters on the first report and refining it from there)

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How do I create a Comparables Report?

How do I create a Comparables Report?

Feeds

1. What are Feeds?

Feeds are data files filled with information that we interpret, process and translate into an easy-to-read format. Feeds can contain all types of data. In our case, Listings Data and Real Property Data.

Majority of the data provided to us is about listings which is what we provide to our vast base of users.

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2. What types of Feed Files do we accept?

We accept Feed Files on a per company basis. We do not accept individual agent feeds unless the agent is an individual broker.

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3. What is the required information for a feed setup request?

I. Required information for a feed setup request:
1) Name of the Main Contact
2) Contact Information of the Main Contact
3) Brokerage/Company name
4) Real Estate License number (if applicable)
5) Current listing platform being used
6) URL path to the XML feed file

II. Required information for each listing being included in the feed file:

1) Listing ID
2) Full address of the property
3) Unit Number
4) Listing Type
5) Asking price
6) Listing Status
7) Contact Agent information
8) Property Type
9) Listing Description

StreetEasy Preferred Feed Format
Zillow Listing Feed Terms

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4. How do I set up an automated feed with StreetEasy?

To submit a Feed to us, please use our Online Submission Form

Things to keep in mind:
1) Feeds are created per company. Individual agents cannot have their own separate feeds.
2) Only one feed file is accepted per company per listing type (1 for rentals, 1 for sales, or 1 for both)
3) Average turnaround time for a feed setup is approximately 3 to 7 Business Days (see breakdown below).
4) If a company is switching feed providers, the previous provider must send us an email confirmation of the deactivation before we can activate the new one.

Feed Setup Turnaround Time
StreetEasy Formats: 3-5 Business Days

All Other Formats: 7 Business Days


Note: All time estimates are based on the assumption that all of the Feed Requirements have been fulfilled

Feed Issue Resolution Time
StreetEasy Format: 1-3 Business Days
Other Formats: 1-5 Business Days

Note: Timing may vary depending on the complexity and severity of the issue

Feed Cancelation Turnaround Time
1-3 Business Days after confirmation with feed provider

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5. Who do I contact if I encounter Feed Syndication issues?

From a Brokerage:
Setups: Feeds@StreetEasy.com
Cancelations: Feeds@StreetEasy.com
Feed Source Changes: Feeds@StreetEasy.com
Feed Format Changes: Feeds@StreetEasy.com

Missing Listings for Feed Sourced Companies: Support@StreetEasy.com
Missing/Incorrect Data on Feed Sourced Listings: Support@StreetEasy.com

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3-D Floor Plans

1. What are 3-D Floor Plans?

Powered by Floored and exclusively developed for StreetEasy, this new software uses the 2-D floor plans already on StreetEasy to create an accurate 3-D model of the property in as little as 24 hours. The 3-D model gives a 360-degree perspective of the layout, and gives viewers the ability to shift the floor plan angle using their device’s mouse or touchscreen.

The 3-D model is displayed as the last photo in the StreetEasy gallery, after the original floor plan. The new 3-D image will not replace the original 2-D floor plan. It can take as little as 24 hours to create and post a 3-D floor plan to a StreetEasy listing page.

We’re using this opportunity to test the new software on some of our most viewed listings (i.e. Featured Listings). If this feature proves to be useful for shoppers, we’ll consider expanding the criteria to other types of listings, NYC geographies and other StreetEasy platforms.

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2. Why are you adding this feature?

Adding 3-D floor plans to some of our most viewed listings makes floor plans even more valuable for shoppers. Its empowering buyers with a better way to envision their new home.

Floor plans are a critical part of the New York City home shopping experience; more so than in the rest of the country. In this city, the layout of an apartment can make or break the decision to sign on the dotted line. It’s important to know the proportions of bedrooms, where the kitchen is located and imagine how you can flow from one room to the next. Only a floor plan can give you this vantage point.

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3. Why is this beneficial for agents/brokers?

This new feature is another way StreetEasy is helping agents connect the right buyer to the right property. Without having to deal with any of the pain points of traditional 3-D capture – no special camera equipment, an on-site visit, or a lengthy amount of time to process – StreetEasy’s 3-D floor plans allow brokers to give prospective buyers a better way to envision their new home.

Floor plans are a critical part of the New York City home shopping experience; more so than in the rest of the country. In this city, the layout of an apartment can make or break the decision for a buyer to sign on the dotted line. It’s important for them to know the proportions of bedrooms, where the kitchen is located and imagine how you can flow from one room to the next. As you know, only a floor plan can give you this vantage point, and now we’re making floor plans even more of a valuable shopping tool and enhancing the shopping experience!

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4. How will 3-D floor plans appear on listing page?

At launch, new 3-D floor plans are available for Featured for-sale listings in NYC that are single-floor units.

The 3-D model is displayed as the last photo in the StreetEasy gallery, after the original floor plan. The new 3-D image will not replace the original 2-D floor plan. You will be able to view 3-D floor plan on the desktop and on mobile web. The feature will not be viewable on StreetEasy apps.

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5. What listings will receive 3-D floor plans?

We’re using this opportunity to test the new software on some of our most viewed listings (i.e. Featured Listings). If this feature proves to be useful for shoppers, we’ll consider expanding the criteria to other types of listings and other StreetEasy platforms.

StreetEasy is exclusively piloting Floored’s 2-D to 3-D conversion software on desktop and mobile web for a 3-4 months period for a select group of for-sale listings in NYC.

We’re using this opportunity to test the new software on some of our most viewed listings (i.e. Featured Listings). If this feature proves to be useful for shoppers, we’ll consider expanding the criteria to other types of listings, NYC geographies and other StreetEasy platforms.

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6. What happens to the 3-D floor plan after my “Featured” period ends?

The 3-D floor plan will remain on your listing even after your Featured promo has ended.

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7. Can I sign up my company/brokerage (i.e. in bulk) for 3-D floor plans?

During this pilot period, we aren’t accepting brokerage wide or bulk orders for 3-D floor plans.

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8. What if I don’t like my 3-D floor plan?

If there is an inaccuracy in our 3-D model, please contact our Support team. We will work with the you to get this corrected and update the image as soon as possible.

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9. How do I get my floor plan featured?

At launch, 3-D floor plans will be created only for listings that meet all of the following criteria:

1. A Featured Listings
2. Located in NYC
3. 2-D floor plan provided
4. Single-floor unit – no duplexes, townhouses etc.
5. For-sale (no rentals at this time)

If your listing meets all of the above, please wait 24-48 hours after you’ve signed your listing up for a Featured spot as the 3-D floor plan to publish on the listing page.

On average, it take 24 hours for the floor plan to process and upload to StreetEasy.

Please inquire with our Support team for further information.

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10. How much does a 3-D floor plan cost?

At launch, 3-D floor plans are a free addition to applicable Featured Listings on StreetEasy. There is no additional cost for a 3-D floor plan to be created and Featured Listing rates on StreetEasy are not currently impacted.

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11. Can I submit my own 3-D floor plan?

The software only supports Floored-generated 3-D floor plans. As always, agents and brokers can upload their own 2-D floor plan, which is what the 3-D model is created from.

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12. Why can’t I see 3-D floor plans on StreetEasy apps?

At launch, 3-D floor plans can only be viewed on StreetEasy desktop and mobile web.

We’re using this opportunity to test the new software on some of our most viewed listings (i.e. Featured Listings). If this feature proves to be useful for shoppers, we’ll consider expanding the criteria to other types of listings and other StreetEasy platforms.

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13. Does Zillow have plans to add 3-D floor plans?

This features is exclusively provided on StreetEasy.

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14. Does StreetEasy have the right to alter the supplied 2-D floor plan?

Yes. Per our Terms of Use, we have a license to, among other rights, modify, translate and prepare derivative works of materials that are submitted in connection with our services.

You can learn more here.

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