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I wouldn't call it that. I'm not "a one -per-center"
I don't know what "an insultingly low amt" is.
Is it a finsky? A sawbuck? Finnem-and-swansik?
How would a staff-member be able to X ray -vision the tip in the tip envelope?
I'm sure that "one-per-centers" don't just offer a hundred-dollar bill, sans envelope.
That's certainly not one-per-center behavior (unless the tipper is only trying to make the staff believe that he is a "one-per-center.")
Any amount given should be enough to receive a "Thanks"/"thank-you" in return.
Yikes and Truth agree!
I smell a rat, not vermin--in the form of a whiner OP.
How much are you tipping? Only time I could imagine not hearing a "thk you" is if one is tipping an insultingly low amt.
Im sure you saw the gym before renting, no? It's not like they shrunk it down on you after you signed the lease. Did they shrink the halls and elevator on you too?
And rent increases are part of the game. The owner has no obligation to you beyond the specs of the lease you reviewed and signed. Funny you think youre special bc you pay your rent on time.
Cockroaches? Welcome to NYC. Call your super and have them exterminate. Or get roach motels if you dont like chemicals sprayed where you live.
Apparently you like the renovation, but dont like radiators? Ill take steam radiator heat anytime over forced air or heat pumps.
Do you have legit gripes, or are you just a griper?
NWT: The family sold those properties off and as you pointed out, making money has been the
priority since then.
I know of at least one tenant who moved in and then moved out as soon as the lease was up.
Don't give a tip if the staff doesn't say "Thank-you" (how does that scene go down, anyway?
Does each staff-member snatch the tip out of your hands and stuff it in their pocket, then turn their back on you? Do they even give you a grunt, while they take your tip?)
It's entirely within their right to increase market rents by whatever percentage they choose. Who cares if you pay on time or what 'caliber' tenant (whatever that means) you are? Not their problem. It's your prerogative to leave and find a better deal elsewhere.
As for staff saying thank you; so what? Do they do their work? If so who cares if they're not overly chatty?
Roaches are a problem everywhere in the city. If you're finding an 'abundance' then perhaps the landlord is not being as diligent as he should be with extermination. You can call 311 and lodge a complaint.
Where is Letita James?
Suing for 30K, they said. I'd sue for 130K AFTER I put the mother in the hospital.
I wonder what the P claimed as damages.
Wowza... this would suck.
First of all, thank you for your review, grapefruit. Long time tenants are our best resource for finding and fixing any problems that may be occurring in our buildings.
We are concerned with the complaints that you have brought up. Luxury service is important to us, but the safety and security of our tenants is even more so.
Please contact us at TenantRelations@GlenwoodNYC.com so that we can work with you to resolve these issue and, again, thank you for your review.
We are sorry that you were having problems with your heating, kar3f. We strive to keep all of our buildings in top condition at all times.
We want to work with you on these issues. Please contact us at TenantRelations@GlenwoodNYC.com so that we can discuss this further with you.
I lived in a Glenwood bldg at 1365 York for seven years and moved last year after buying a place. I agree w original poster that it was an excellent bldg. all staff were competent and friendly. Repairs were done very quickly- mostly same day. (I miss Raymond who was the best handyman!). Bldg was very clean. No bugs at all. Management was also very reasonable and we were able to negotiate down rent for two years during real estate drop (but we had originally signed lease during peak of rental market). When we moved, Ron Susser in mnmgt was so great to work with bc we had to change date of move a few times due to renovation in new apt. We also got our deposit back very quickly. One small problem was that for a period heat was low but they always would come to check out unit and this may have been due to balcony draft during a few very cold winters .
We are glad that you are considering living with Glenwood, Sally. We have buildings in convenient locations across Manhattan and The Brittany would be a great choice.
Our goal is to provide the best luxury living experience and highest quality service in New York for all our residents.
Please feel free to use the Contact Us page on the Glenwood website at http://www.glenwoodnyc.com/contact/ to ask any questions.
Hi. I read good things about the management at Brittany. But it was some years ago. Any comments please from current residents on how good the managers and staff there are? Anything that I should be aware of before I sign the lease?
MtgeProf's experience is very different from mine. It seems that 007 is right about different standards for different buildings.
At the Brittany, I have negotiated rent freezes several times, as well as one big decrease (after 2001). All staff have treated us well - doormen, repairmen, and escorts are all efficient, gracious, and helpful.
It seems like Glenwood has different standards for different buildings. We lived in the Pavilion from 1/08 to 3/09. It was the worst experiences we had. The staff treated us as if we were a burden. The doorman talked on phones rather than opening doors or helping with groceries. The garbage chutes were dirty and smelled badly. They were locked after 9pm and thus garbage was piled on the floor. Lower floors complained about mice. We paid more than $5500. per month and some of our neighbors would be described as "shelter population with poor hygiene that created an unpleasant odor in the corridor". all of our complaints to management about dirt, smell etc were not addressed. It was a relief to move out. It was the first time in 30 years that we have not tipped building's staff in December. Hopefully other buildings are not as old and are nicer. We do not recommend the Pavilion or Glenwood! Luxury it is not!
I have lived in one of their buildings on the west side for a few years and the staff and management are excellent. However, they are unreasonable about renewals. They actually treat new tenants better than renewal tenants when it comes to negotiating a renewal rent. I was unemployed one year and they tried to raise my rent by an amazing amount/percent. When I complained/negotiated and explained that I always paid my rent, was a good tenant, and that it would be good business to maintain some renewal tenants, etc., they let me know that they had the upper hand because my unemployment would make it difficult to get another apartment (even though I had substantial savings to cover the rent).
Again, last year, they tried to raise my rent and I complained again. They told me they had to raise it because the market rent, which they gave me, was above my current rent. So, I pretended to be a prospective tenant and found out the effective rent they are charging new tenants for my exact apartment on a higher floor (and nicer renovations) was MUCH lower than the market rent they told me existed for my apartment.
Bottom Line: They are a good management company, but get the best deal you can going in because they will screw you when it is time to renew.
3 years later? Perhaps this is the very type of problem that the OP was letting us all know about. ;)
Kar3f, we trust that our employees will be respectful of your home. We apologize that our staff was not up to par on this matter and we would love to make this right for you. Please contact TenantRelations@GlenwoodNYC.com.
The joys of renting.
Why so much staff turnover, do you think? Layoffs of expensive staff replaced with cheaper (less experienced) staff? Poaching by new buildings opening?
You might get into empty ones that way but you need a broker to get into their occupied units
Anyone have any luck going direct to their offices on W74th st?
But it is a business. They paid $95,000,000 for it: http://therealdeal.com/blog/2012/08/24/california-investors-pay-95m-for-ues-rental-tower/
Its a great location and property, but the management is horrible. They are kicking us out of our apartment so they can renovate it (raising rent ~20%) and have been very difficult through the negotiations. They have given us a concession for one month rent and are moving us into the same line in the renovated apartments, but they are very slow to respond to our requests. They run the building like a business and have no regard that these are people's homes. If we hadnt already paid for the initial moving expenses and weren't getting the concession we would have left. They know they have the leverage (there are no legal options) and they throw it around as they want. Please save yourself the headache and frustration and find somewhere else to live.
Which is fine. You can't expect someone to announce details in a public forum to a stranger.
Hang on there. That smells like broker-speak for "we're trying to lean on the board to make an exception but we don't know if they will yet."
The. Shareholder is seeking a 1 year lease
@nycresidences: just saw this and it's too late to call and I leave in the am for a business trip. Can you please let me know what the rental term possibilities are so I'm not going in blind? Thanks.
NYCNative1: I represent the shareholder of this apartment. You are welcomed to give me a call (516) 241-2947 until 10pm this evening or tomorrow after 8am.
Several friends live there and say they are continually having water shut off. Apartments and lobby looked nice when we were in the market.
Does anyone have any experience with this building? (the discussion on it is now 5 yrs old). Is it well-run? Lots of neighbor noise? Any complaints? Any input much appreciated!
Aboutready, are you affiliated with Stonehenge Village?
Or just pay a lot more for a building that may and probably does have its own problems.
I don't mind the building, stonehenge is a good mgmt at well. They are fair. The apartments are nicely renovated.
Those old men were part of what made New York great before people like you got here. If you don't like dealing with them, please go back where you came from and let New Yorkers live in peace and free from pretentious transplants.
Sorry, I can't let this stand unanswered.
I was a resident there for two years. I found the building well managed by manhattan rental standards. I got to know the managers there very well and they cared greatly about the quality of the building. This is an ex Mitchell Lama building and there were certainly neighbors who were problematic. But the rents were to the lower side of what Stonehenge aspires to be (higher end rental) but I think fairly priced relative tot he market. You want a no-rent-stabilized building? Go around the corner to the Key West or the Westmont. But I am pretty sure they charge more for similar apartments thought footprints are smaller. There is sometimes garbage in the halls (we had only one tenant who did this), and roaches (I have never seen a NYC building without them even though I hate them). The old men are one of the most endearing part of the building. They were fantastic with my kids. If you see one with a mushpot rottweiler named Zeus please pet him for my little boy. I moved to Riverdale for more space, more bathrooms and at less price, but even in sleepy Riverdale you get pot in the hallways. In fact I doubt you can avoid it in the very best of Manhattan buildings.
This is Manhattan. It is overpriced. It has whacko neighbors of all sorts depending on the building. It's pricing is out of synch with supply and demand because of rent stabilization, zoning laws, building codes, and a million other things that put friction on normal supply and demand. Rent stabilized tenants throughout the city are insulated from market prices and real estate prices. They ALL have a sense of entitlement (I have lived in several buildings with RS tenants).
If you got to NYC in the last 5-15 years and you want neighbors who went to college with you and dress really well, etc. move to such a building. But the rents will be more expensive than what you paid at Stonehenge.
why so angry NYCREAgent?
Agreed. I would be happy to discuss this with you in more depth.
I am a real estate broker at Douglas Elliman, grew up in Manhattan and can help you find something.
Feel free to email me at firstname.lastname@example.org so we can set up a time to chat.
Just like there's room on SE for yet another troll post on this topic, there's room for negotiation of the 15% fee.
My husband and I have been looking for a rental apartment. We are not working with a broker on our end, I am finding listings on streeteasy and going to look by ourselves. Since we are largely looking at condos that are investment properties, there is almost always a broker on the landlord's end (ie we're not going to management companies for no fee apartments). I completely understand the need to pay a broker and am grateful that at each apartment a broker is there to walk us around, but if that is all the broker is doing, do you think there is room to negotiate down the 15% fee? If we had our own broker, wouldn't they have to split the fee anyway? Just trying to get a sense for what is reasonable.
Thanks for your responses in advance.
This building is a nightmare when it comes to constant maintenance issues and construction noise. Elevators are frequently out. Water is turned off at least once a month in my experience. We have two young children in a 2 BR and the constant constant construction prevents either of them from ever napping during the day. We will be leaving at the conclusion of our lease. I would strongly advise against buying renting if you have children or if you dislike constant construction and management unwilling to do anything. It's a great location but not worth the trade off.
"Buildings will always be subpar as long as they control the boards"
Period. That is always the first thing to investigate when looking to buy. Unfortunate for those who bought in at the time of conversion when it was a lousy time for real estate. Look at all the new condos that shot up during that period, and even most of those sat dormant at that time.
30 Lincoln has some of the same issues The brothers whom run these buildings do not care about owners or renters. Buildings will always be subpar as long as they control the boards.
Update from a disaffected owner: http://streeteasy.com/nyc/talk/discussion/30125-suing-our-condo-board-or-any-other-bright-ideas
NY State recently granted more benefits to rent-stabilized tenants:
great building. no bugs. quiet. hot water and great super.
NYC vermin isn't good enough for your snooty London sensibilities?
Hi, considering relocating from London to New York and looking for a 2 bed/2 bath around 4k. Family includes myself, partner and pre-school aged child. We prefer Manhattan and will likely choose public schools. I assumed we would end up on the UES - prob Yorkville - but it looks like there is some ok value in the East Village as well. We want newish kitchen/bathroom reno type properties and no chance of vermin. Anywhere else Manhattan that anyone thinks we should consider? Fast commute (20-30 min or less) to midtown is non-negotiable. Not interested in anything above 96th St on either side. Thanks in advance for any suggestions
The OP's statement about "miserable people" is pretty clearly opinion. Opinion is not actionable, I believe. If the factual stuff is true, then it isn't actionable too. There aren't laws that prevent people from communicating truthful things that may be negative. I think most people misunderstand and overestimate "libel" and "slander" suits. They are very expensive, and rarely brought, with little to gain for most people--even if they win.
If the post is true there is no problem here. The truth is a defense for defamation.
Kudos to Goldfinger for blasting them on this forum
As long as the claims are factual I dont really see any libel issue at all.
Maybe with "miserable people." Safer to say "miserable people to deal with"
NeedsAdvice, interesting but poorly written article as it doesnt express the reason the contractor would have won the case had he not posted defamatory responses back.
The claim that he was unlicensed? Or the stolen jewelry claim? both?
Needsadvice, would you like to define defamation?
>More reason that it's important to get a good deal when renting.
Because otherwise renting is a bad idea?
A tenant may not assign the lease without the landlord’s written consent. The landlord may withhold consent without cause. If the landlord reasonably refuses consent, the tenant cannot assign and is not entitled to be released from the lease. If the landlord unreasonably refuses consent, the tenant is entitled to be released from the lease within 30 days from the date the request was given to the landlord. Real Property Law § 226-b(1).
Tenants with leases who live in buildings with four or more apartments have the right to sublet with the landlord’s advance consent. Any lease provision restricting a tenant’s right to sublease is void as a matter of public policy. If the landlord consents to the sublet, the tenant remains liable to the landlord for the obligations of the lease, including all future rent. If the landlord denies the sublet on reasonable grounds, the tenant cannot sublet and the landlord is not required to release the tenant from the lease. If the landlord denies the sublet on unreasonable grounds, the tenant may sublet anyway. If a lawsuit results, the tenant may recover court costs and attorney’s fees if a judge rules that the landlord denied the sublet in bad faith. Real Property Law § 226-b(2).
i just broke a lease. My LL offered to allow me choices:
to walk away for equiv of 2 months rent,
for me to sublet the apt, while being ultimtely responsible for the lease,
for me to find a new tenant with whom they would sign a new lease, where i would be charged a 500$ transfer fee..
I took the last choice and had a worthy new tenant in 3 days.
More reason that it's important to get a good deal when renting.
FROM THE NYC RENT GUIDELINES BOARD:
What are my options if I want to get out of my lease early?
First, ask your landlord if s/he will let you out of the lease. Landlords are sometimes willing to accept vacancies - especially if it will lead to a rent increase.
If your landlord refuses to let you out, you can ask the landlord if you can "assign" the lease. This means that you would have to find a new tenant. The landlord can refuse to do so, but if his/her refusal is unreasonable s/he must release you from the lease in thirty days upon your request.
For more information see the "Subletting and Assigning Leases" section of the NY State Attorney General's Tenant's Rights Guide.
Generally speaking, if you break your lease the landlord can claim part or all of your security deposit for "unpaid rent." S/he could also go to court to enforce the terms of the lease (i.e., ask you to pay additional rent until a new tenant is found). Under current rulings, landlords have no duty to promptly re-rent the apartment.
SO, "no duty to re-rent" and you must prove the landlord is "unreasonable" in refusing your tenant. AND YES he can claim all or part of your deposit.
I now see the link above addresses mitigating damages and changes to the law in that area, but also notes that if YOU find a reasonable tenant (shouldn't be hard; who wouldn't want a no-fee apt) the landlord must, in most cases, accept.
I wouldn't call them - they don't even know the Hudson is on the OTHER side.
Don't waste your time calling these people directly - they won't call you back. I ended up renting directly for a year from another management company in Lenox Hill who called me back, and showed the apartment as advertised the same day.
Viewed a few apartments in this building. Hallway carpets and main lobby carpet really gross--doesn't look they have been replaced in 30 years. "Renovations" are superficial--cheap material, pink or purple bathroom tiles, etc. Small sample size taken, but asking tenants their rent has gone up 5% in last year.
Jacobson properties are not professional we had bad experience.. With all the choice of nyc I would confidently say they are one of the worst properties.
Thanks lad. My friend will appreciate this info.
Let me put it this way. I would make sure to ask management whether any current or former residents have reported bedbugs in this building within the past 3-4 months, and if the answer is yes, to understand what's being done about them. I'd get those answers in writing if possible.
There's a reason I replied to this thread and not the many other similar threads.
As you are probably aware, they are the tiniest studios I have ever seen in New York. It is an Emory Roth Building -- always soundly and solidly built -- but probably one of his most undistinguished. It was originally an apartment hotel, best suited to transient use. The doormen (all very nice and most accommodating) told me many people rent there whilst looking for more permanent lodging in the city. But one also told me in all honesty that there are many young, noisy people living there, and that the noise level is very high late at night, especially on weekends. BEWARE is you are seeking a tranquil environment.
I used to live there in 1990's. Was owned by Jakobson property then. Many RS units then, probably not so many now. 23rd street is noisy and the windows were air-leaky old.