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Experts Toolkit
The Experts Toolkit contains Guides, Handouts, and Scripts: the ultimate resources for real estate success in the StreetEasy Experts program.
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Guides
Handouts
Scripts
Guides
Structuring Your Calls with ALM
How to structure your calls using the ALM framework: Appointment, Location, Motivation.
Handouts
Steps for Buying a Home in New York City
This client-facing handout explains the 10 basic steps for buying a home in NYC.
Scripts
Responding to Common Objections
Overcome five common objections buyer’s agents face using these scripts and best practices.
Scripts
Responding to "I Only Want to Work With the Listing Agent"
Scripts for handling one of the most common objections buyer’s agents come across.
Guides
Overall Best Practices for Experts
We examined the qualities and behaviors of top Experts and summarized them in this guide.
Guides
Nurturing Inactive Clients Using COMET
One simple acronym can help guide your lead nurture and follow-up strategy: COMET.
Scripts
Nurturing and Re-Engaging Leads
Use these scripts to maintain interactions with clients and inch them closer to transacting.
Guides
Navigating Clients Through the NYC Buying Process
The NYC home buying process can be complex. Learn how to best guide your clients through it.
Guides
Maximizing the First Call
The first call has one goal: to establish rapport that leads to a face-to-face meeting.
Guides
Maximizing the First Appointment
Just as nailing the first call with a client is crucial, so is nailing the first appointment.
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