By being an Expert, you’re already taking steps toward growing your business. But one of the most overlooked aspects is nailing the initial conversation with a potential buyer. It’s the first impression you make and a chance to build rapport. Consider using these scripts containing important talking points for the first call — and you can be on your way to getting that first meeting, too.

PREVIEW:

Introduce yourself, speak to your expertise, ask for an appointment

Hi [name]! This is [your name] with [brokerage]. How are you today? I’m excited to connect as I saw you requested information about 880 W 81st St. This is a great [property/building/neighborhood] and I’ve helped other buyers here recently. When would you like to go see it?

Disclose your role

Great! I’ll follow up with the seller’s agent and confirm us for [day/time]. To be clear about my role, StreetEasy referred you to me because I’m an Expert buyer’s agent and have experience completing deals in this [building/neighborhood/property type].

Ask questions, gather information, build rapport

Tell me a little about your search. Where are you in the process? Is this your first time buying a home in NYC?