Susan is the vice president and general manager overseeing all strategy, marketing, sales and customer divisions of Zillow's New York operations, including NY-based real estate brand, StreetEasy. In 2015, Inman named Susan among the 33 people changing the real estate industry. Susan joined Zillow in October 2012 after the company’s acquisition of Buyfolio, a co-shopping platform for real estate agents and their homebuyers, which she co-founded in 2009 (she came up with the idea while shopping for an apartment in NYC). Prior to Buyfolio, Susan co-founded the award-winning travel website SeatGuru, which was acquired by Expedia in 2007. Before SeatGuru, Susan worked in marketing and client management. She holds a bachelor’s degree from Johns Hopkins University and currently sits on their Board of Trustees.