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Terrible Management - DO NOT RENT AT 90W

Started by ny10006
over 15 years ago
Posts: 26
Member since: Nov 2008
Here's a review of my horrible experience living at 90 Washington Street. Maybe someone at Douglas Elliman will read this and do something about it. Otherwise, I'm hoping that fellow-minded prospective renters will see this and avoid this terrible building. Maybe my expectations are set too high... I guess you get what you pay for? Terrible Management/Paper Thin Walls - Did nothing after repeated... [more]
Response by ny10006
over 15 years ago
Posts: 26
Member since: Nov 2008

Also, check out the other bad reviews of the building/management at the ApartmentRatings website: http://www.apartmentratings.com/rate/NY-New-York-90-Washington-Street.html

*sigh* Can't wait till I can afford a good condo with proper management.

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Response by SunnyD
over 15 years ago
Posts: 107
Member since: Jul 2009

Umm, the fact that you have referrenced Ne-Yo as an example of "gangster rap" has thrown your entire rant into the "suspect" category for me...especially, since you direct us to a list of complaints, headed by one that is obviously from you. Believe me, I know all about shitty management companies. But, why do you expect your LL to corral assailants?! Call the police.

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Response by jasieg16
over 15 years ago
Posts: 123
Member since: Oct 2009

Its a rental building. You wanted premier service you should have rented in a glenwood or related building. You are in the Financial district. Rents are too low now to properly opp the building. Stop crying over the lobby music, read a paper and figure out what is happening with the doormen, and ask curbed to remove the article about your post because all their readers are laughing at you too.

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Response by PERFECT
over 15 years ago
Posts: 6
Member since: Feb 2010

Just checked out Ne-Yo, i currently live in a gangland and yes Ne-Yo is gangster rap!

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Response by West34
over 15 years ago
Posts: 1040
Member since: Mar 2009

imagine trying to come up with a consensus on ambient music at a coop board meeting! silence is golden.

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Response by RR1
over 15 years ago
Posts: 137
Member since: Nov 2008

Ne-Yo is gangsta rap? Who else, Britney Spears?

LOL. Idiot.

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Response by jasieg16
over 15 years ago
Posts: 123
Member since: Oct 2009

I prefer Usher when looking for a good gangsta tune

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Response by alanhart
over 15 years ago
Posts: 12397
Member since: Feb 2007

I wouldn't be inclined to move into a building that plays music in its lobby, or even elevator music in its elevators, but I've known too many cafes and restaurants that have opened with an eye to the total design, including the right music at the right volume, and then the employees and managers change, and nobody passes on the big-picture guidelines.

It doesn't take long before they're playing crap routinely and the right stuff never, and always too loud ... and they're always the ones who comply when you ask for the music to be turned down, only to start incrementing it up within about two minutes.

So the thing to suggest to the building management is that they play NOTHING, because it's really just for the building staff at this point. And please have them remove the televisions from my building's laundry room (as if it isn't already noisy enough) while you're at it.

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Response by anonymous
over 15 years ago

The word luxury doesn't mean so much, though I think building rental price points, relative to location, are a good indicator of what you get.
Still it sucks to have those problems, though your first one - walls are paper thin - what was the resolution you were looking for?

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Response by jason10006
over 15 years ago
Posts: 5257
Member since: Jan 2009

Ne-yo is neither ganster nor rap. He SINGS, and does not curse, or sing (not rap) about drugs, violence, etc. Musically, he is more conservative than Justin Timerlake. Only someone who is so stupid or racist as to think all black men in the music business are gansta rap would say such a thing. You could literally play all of his songs on the Disney music station. What a fool TOP is.

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Response by PERFECT
over 15 years ago
Posts: 6
Member since: Feb 2010

You can see that all supporters of Ne-Yo are rude, rude music for rude people, throw them out of the buildings!

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Response by epitope
over 15 years ago
Posts: 8
Member since: Jan 2010

I lived in this building for 4 years and watched its gradual decline. The demographics definitely shifted from late 20s professionals to fresh college grads by the time I moved out last year, which of course meant more parties and noise, not to mention drunk people urinating in the carpeted hallways.

Aside from the thin walls and perpetual stench of dog urine outside the main entrance, there was also a chronic problem with water pipes bursting. One burst caused the cheap parquet tile floors in my apartment to buckle in such a pathetic manner that I laughed aloud. Management moved me to another unit (which admittedly had great views of the river) for a few months but didn't bother apologizing, let alone provide compensation. When I finally moved out I didn't get my security deposit back for more than four months. Threatening legal action doesn't go far - apparently they are used to hearing it and have plenty of stall tactics.

The building did have some pluses though, such as the friendly staff, sizable gym (with some views and a terrace), as well as several subway stations as close as a block away.

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Response by 90wbedbugs
over 15 years ago
Posts: 2
Member since: Apr 2010

I just blogged about my current horror story at 90W... Check it out http://bedbugsinthehouse.blogspot.com/

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Response by alanhart
over 15 years ago
Posts: 12397
Member since: Feb 2007

Is it a good-looking crowd?

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Response by People10
over 15 years ago
Posts: 1
Member since: Apr 2010

Whoa 90wbedbugs bro if you had bedbugs you gotta check your visitors or maintian your hygiene a little better I dont believe a building gives you begbugs lol. Also what is this about Ne-Yo being gangsta rap really doesnt know about music at all. I can see you dancing to closer, miss independent and all his other R&b songs. Guys seriously if you dont like the building move out. Ive been here since the building open and I love it its not perfect but the staff is friendly and you can tell the building is getting better as time passes by.

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Response by Tallisman
over 15 years ago
Posts: 121
Member since: May 2009

My bldg doesn't play Yo-Yo, NeMo, or Ne-Yo, should I start an SE rant to get them to start?

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Response by ny10006
over 15 years ago
Posts: 26
Member since: Nov 2008

Sorry, I admit Ne-Yo was a bad example. I'm a bit out of touch with music that's played on Top 40 radio stations. On a separate note, I just to got this via email today from management. This gives you an idea of the kind of building I live in. It's not the first time a notice like this has been sent to residents. Somehow, I have a hard time believing the syringes are from a diabetic...

* N O T I C E *

TO: THE RESIDENTS OF 90 WASHINGTON ST.

FROM: DOUGLAS ELLIMAN PROPERTY MGMT.

DATE: APRIL 22, 2010

RE: IMPROPER DISPOSAL

It has come to our attention that someone has improperly disposed medical syringes in the compactor chute.

This practice presents a major health hazard to building employees and must be stopped immediately.

We ask that if you are using syringes for medical reasons to PLEASE dispose of them properly to avoid any further incidents.

Your cooperation in this matter will be greatly appreciated.

Thank you.

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Response by ny10006
over 15 years ago
Posts: 26
Member since: Nov 2008

splaken - Regarding the thin walls, I'm looking for management to take responsibility to send warnings and eventually evict the inconsiderate people who ruin a peaceful living environment for others. Those who constantly host raging parties and blast their music at crazy hours need to learn some respect and consideration. This is not a dorm at a party school. People have jobs and need a proper night's sleep that's not interrupted by their immature shenanigans.

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Response by jim_hones10
over 15 years ago
Posts: 3413
Member since: Jan 2010

then rent in a real neighborhood and not a post college spot like financial district. you get what you pay for. enjoy your next apartment in a walk up in a good neighb

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Response by jason10006
over 15 years ago
Posts: 5257
Member since: Jan 2009

Medical syringes...often used by diabetics. Hardly proof of a bad building. Idiot.

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Response by anonymous
over 15 years ago

Jason, medical waste should be disposed of as medical waste, not in the regular trash. I think it is illegal to do that. It truly could endanger the workers there, they could get stuck with the syringe. Could also endanger the DSNY.
Most all diabetics are typically trying to stick to a regimen and are responsible people. But the speculation about who is using syringes isn't worth it. They just should be disposed of properly.

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Response by anonymous
over 15 years ago

ny10006, I'm not really surprised your building has a party atmosphere. It's a rental building, a post-war office building conversion (another warning about quality - see even Dwell by Starck which positions itself as higher end but people still have these complaints), agree with Jim that in the Fin'l District makes it more likely to be younger / less family. They were probably offering great deals when you moved in, etc. It's a post-college residence most likely.

You want these evictions of your neighbors, but what is your expectation then, that those apartments will be replaced by who?

Reality is, you learn by experience, and you'll find a building more suitable for your needs in the future. But you aren't going to have your way at this building. Good luck.

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Response by thisbmine
over 15 years ago
Posts: 3
Member since: May 2010

"My friend was assaulted by *another* drugged up resident (he was high on something)" <-- so your friend was drugged up at the time of the assault too? That floor that smells of pot could be yours..

"They don't even help you open the door when you're coming home with 10 bags of groceries. Sometimes they do, but I doubt that opening doors is listed in their job description, so they don't really do much." <-- so despite it not being their job, they help you? Sound like excellent staff.

"Maybe my expectations are set too high... I guess you get what you pay for?" "I pay luxury prices to live in this so-called luxury building" I am confused. Which is it?

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Response by thisbmine
over 15 years ago
Posts: 3
Member since: May 2010

"My friend was assaulted by *another* drugged up resident (he was high on something)" <-- so your friend was drugged up at the time of the assault too? That floor that smells of pot could be yours..

"They don't even help you open the door when you're coming home with 10 bags of groceries. Sometimes they do, but I doubt that opening doors is listed in their job description, so they don't really do much." <-- so despite it not being their job, they help you? Sound like excellent staff.

"Maybe my expectations are set too high... I guess you get what you pay for?" "I pay luxury prices to live in this so-called luxury building" I am confused. Which is it?

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Response by thisbmine
over 15 years ago
Posts: 3
Member since: May 2010

Hrm that killed post. :/

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Response by anonymous
over 15 years ago

thisbmine, what is your expectation? When you go to college and live in a dormitory, do you expect that your neighbors are 70 year old retirees who are quiet and go to Bingo? Why is it so different if you live in a building that is mostly early 20s, maybe late 20s?

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Response by happagaffa
over 15 years ago
Posts: 1
Member since: Jul 2010

Awesome! I'm a college grad moving into 90W soon, good to hear they have a great environment for people like me! I love me some Ne-Yo!

Seriously ny10006? All of your complaints were ridiculous. Yes, it would be nice if it were a perfect world, but you can't get everything the way you want. Try living in a "post-war" (i.e. built in 1946) place with cockroaches, ants, terrible wood floors that were stripping, windows that were hard to open, a yard that was practically dust, tenants upstairs and downstairs that were noisy, a kitchen that was remodeled in the 1950s, no AC, heat that was either on 90 degrees or not at all... and you know what? I had the time of my life. I could go to the landlord's website and complain, or I can just sit back and realize that yeah, we lived in a crummy place, but we knew that and got over it. Life is what you make of it. Apparently you want the world handed to you for $1100/month in downtown Manhattan.

And seriously, bedbugs person? Bedbugs are in no way the fault of management. Where do you think they came from? Bedbugs travel from person to person, unlike mice, cockroaches, and ants which make their way to apartments because of poor foundations, dirty apartments, and food to feed them. Bedbugs feed on you. You or someone else who came to your apartment brought them with you. It was your fault for not taking proper precautions by covering your bed with a bedbug liner and always, ALWAYS checking any mattress you sleep on for bedbugs.

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Response by alfy
over 15 years ago
Posts: 1
Member since: Aug 2010

90wbedbugs... What floor were you on? Because I think it may be spreading...

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Response by 90WISHORRIBLE
almost 15 years ago
Posts: 1
Member since: Feb 2011

The management and, in particular, Nilsa Cosme are horrible people. They don't care AT ALL about the convenience of their tenants and try to swindle them out of more money at every turn. Everyone knows that they are notorious for stealing people's deposits, but they also refuse to pay damages for their own negligence. They are rude, belligerent and just see tenants as cash-cows. DO NOT RENT HERE!!!!!!!!

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Response by ny10006
over 13 years ago
Posts: 26
Member since: Nov 2008

Jason10006, agreed that medical syringes are not indicative of a bad building, but not disposing of them properly shows how irresponsible some residents are.

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Response by ny10006
over 13 years ago
Posts: 26
Member since: Nov 2008

Happagaffa, do you still love your $1,100 share with your sorority sisters?

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Response by huntersburg
over 13 years ago
Posts: 11329
Member since: Nov 2010

ny10006, why do you still live in the building?

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Response by ny10006
over 13 years ago
Posts: 26
Member since: Nov 2008

It's still the best thing around for my price range.

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Response by jason10006
over 13 years ago
Posts: 5257
Member since: Jan 2009

This building is not cheaper than 75 west or other nearby buildings. Just move already!

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Response by downtown1234
over 13 years ago
Posts: 349
Member since: Nov 2007

Don't move to 75 West - I lived there a few years ago and it was terrible. By far the worst building I have ever lived in, going all the way back to college days. In fact, my college apartment landlords were better than 75 West.

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Response by somewhereelse
over 13 years ago
Posts: 7435
Member since: Oct 2009

Don't rent in a cheap building and then assume it is renting that gives you lesser service. Cheap gets you lesser service. I live in a rental building with fantastic service, better than friends who own (in what I could consider relatively cheaper buildings).

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Response by huntersburg
over 13 years ago
Posts: 11329
Member since: Nov 2010

somewherelse is so smart, and such a good negotiator. Listen to his priceless advice.

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Response by jason10006
over 13 years ago
Posts: 5257
Member since: Jan 2009

Oh I know about 75 west. It's not worse than 90 west. But ihs bad yes. The point is he should move.

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Response by j.lewis@hlresidential.com
over 13 years ago
Posts: 8
Member since: Jan 2012

I am sorry, but the fact is: this is a building in New York City. Complaining about "thin walls" and "noisy neighbors" and "not liking the music played in the building"?

To me it seems these are things that, as long as they are permitted under the Law, are standard NYC complaints a.k.a. things we deal with to get the shot to live here. Owners are not responsible for people roaming the halls of any building, "high" or not, it is the responsibility of the tenants to report this to Law Enforcement.

Portland and about 1000 other cities in various states are pretty quiet (or so I hear), and you can even choose to not have the radio on in your house.

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Response by downtown1234
over 13 years ago
Posts: 349
Member since: Nov 2007

I have finally realized over the years that unless you are renting from a well-respected landlord (Related and Glenwood are two that come to mind), you are likely to end up with a bunch of immature 23 years olds putting 2-3 people in a 1 bedroom and generally treating it as an extension of their college dorm. I have friends who have lived in Related Buildings and Glenwood Buildings and have been very happy with the service and their fellow tenants - but they pay a huge premium for it. I now own my apartment and my management company provides great service and my fellow residents/owners are great. I can't imagine going back to rent in a run of the mill NYC rental building. It is counter-intuitive that one can pay $3000+ for a one bedroom and still end up in a glorified college dorm, but that is the reality.

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Response by jason10006
over 13 years ago
Posts: 5257
Member since: Jan 2009

"I am sorry, but the fact is: this is a building in New York City. Complaining about "thin walls" and "noisy neighbors" and "not liking the music played in the building"?"

Not true, I have lived in buildings that were fairly sound-proof and it others that were not, all in NYC. In my current building I simply can't hear the ultra-loud hip hop music my neighbors play, nor can they hear my TV turned way up, etc. Not EVERY building is like 90W in this regard.

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Response by cccharley
over 13 years ago
Posts: 903
Member since: Sep 2008

Jason very true. I lived in a Macklowe building that was new back in 2000 and it had thick walls and no problems on that front. Of course nothing is perfect but when things were wrong - for example a warped floor - they came up and fixed it ASAP. There are many different levels of rentals. Additionally, it's not only the big landlords that can run a tight ship. Some smaller landlords care about their properties as well. To say that only the large ones are the best is simply not the truth. Many times it's the opposite. They have too much to manage and simply do not care.

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Response by somewhereelse
over 13 years ago
Posts: 7435
Member since: Oct 2009

Yeah, there is a world of difference between paying $3k for a one bedroom and $4k+.

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Response by ny10006
over 13 years ago
Posts: 26
Member since: Nov 2008

somewhereelse, I agree with you that cheap gets you lesser service. I'm just upset that the management company chooses to spend money on things that make it look like it's a luxury building (e.g. we have a concierge service by Luxury Attaché that helps you book restaurants, plan trips, even redecorate your apartment), but neglects the super basic service like being able to leave keys with the doorman (http://ny.curbed.com/archives/2011/08/17/40_gold_leasing_update_90_washington_renters_cant_leave_keys.php). So instead of leaving keys for my housekeeper or visiting guests at the front desk, I have to find other ways to get keys to them. O, and if I forget to bring keys, management charges $35 to unlock the door.

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Response by ny10006
over 13 years ago
Posts: 26
Member since: Nov 2008

And one more thing, our Valet (a service that the management company contracts out), is only open during the day. So if I have dry cleaning or packages that need to be picked up after hours, I need to call the Valet ahead of time to ask him to leave the stuff with the doorman. It's a minor inconvenience, but one time, the Valet forgot to leave my package with the doorman, and the package was just being held hostage in the package room, which the doorman is not allowed to access after hours. I needed to take the package with me on an early flight, but the doorman couldn't do anything about it. Sorry about the rant, but I expect little things like being able to leave keys and being able to get packages 24/7 to be the basic perks of living in a doorman building. It sucks that management can't care less.

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Response by hifier
over 13 years ago
Posts: 15
Member since: Jun 2012

Why don't you take your own advice? I thought one of the perks of renting was the ability to pick up and move at the drop of hat. This is a situation where you vote with your dollars.

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Response by jason10006
over 13 years ago
Posts: 5257
Member since: Jan 2009

move. Move and STFU.

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Response by jim_hones10
over 13 years ago
Posts: 3413
Member since: Jan 2010

Op, stop being such a sniveling whiny cunt. Move.

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Response by alanhart
over 13 years ago
Posts: 12397
Member since: Feb 2007

"sniveling whiny cunt"

... yeah ny10006, jim_hones10 has an exclusive on that behavior.

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Response by huntersburg
about 13 years ago
Posts: 11329
Member since: Nov 2010

Are they still playing the Ne-Yo?

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