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Here's a review of my horrible experience living at 90 Washington Street. Maybe someone at Douglas Elliman will read this and do something about it. Otherwise, I'm hoping that fellow-minded prospective renters will see this and avoid this terrible building. Maybe my expectations are set too high... I guess you get what you pay for?
Terrible Management/Paper Thin Walls
- Did nothing after repeated noise complaints filed. Walls are paper thin. Can hear everything. I know what TV channel my neighbor is watching, and can hear them on the phone unless I turn on music to drown out the noise. It's the worst if you live next door to people who blast their bass at all hours and refuse to turn it down. Inconsiderate residents partying till 4 in the morning some nights, making it impossible to have any peace and quiet. Management ignores all noise complaints.
Terrible Security/Poor Safety Standards
- My friend was assaulted by another drugged up resident (he was high on something), and management did nothing to help and even tried to cover the whole thing up. They did not even care enough to eject the dangerous young man who assaulted my friend and allowed him to keep living in the building. Management has no clue about how to maintain a safe environment. (What was worse was that they had known about this troubled young man before the incident, didn't act then, and did nothing afterwards)
- There are no security cameras in the elevators or roof deck area.
- Currently going through renovations, and you can find buckets of paints, ladders, and other fire hazards clogging up the stairs/fire escape. Sometimes the fire doors are left open by the contractors. Going to report on their unsafe conditions to the buildings department - hopefully they'll do something about it.
Low-Class Building (not a reflection on all residents, but those of us who have lived here over 5 years have seen more and more shady people moving in recently)
- Animal house environment - tasteless irresponsible residents partying in their apartments at all hours. Strong smell of pot on certain floors. Roof deck is filled with drunken kids smoking marijuana, blasting music on their ipod docks, disturbing the peace.
- 90W used to pretend they're a luxury building by playing cool downtempo/ambient music, which gives the feeling that you're in a boutique hotel, but lately they've been playing Ne-Yo and other terrible rap songs which are inappropriate for the small population of children living in the building. We're not at the mall - bring back the classy downtempo music, and kill the gangster rap.
Management Knows Nothing About Luxury Service
- 90W claims to be a luxury doorman building, but there's only a doorman who opens your door for a couple of hours in the morning when you're heading out to work. The guy behind the front desk is nice and smiles, but aside from calling you when you have a food delivery, or managing the keys for your housekeeper, they don't open doors at all. They don't even help you open the door when you're coming home with 10 bags of groceries. Sometimes they do, but I doubt that opening doors is listed in their job description, so they don't really do much. I don't blame the front desk people, they're really nice - I blame management for not setting realistic expectations with residents and their staff.
- Valet drama - The last company who handled the packages and dry cleaning was superb, but management raised the rent on them and they had to leave. The new person at the valet is moody, sometimes she's nice, sometimes she's really rude, acting like you're bothering her when you just want a package. They should have a bell at the desk, because sometimes she's in the Valet room, and it's weird to have to peek your head in to get her attention.
I pay luxury prices to live in this so-called luxury building, but other than the superb porters (they are fantastic and respond quite quickly when something needs to be fixed, and do an amazing job, and are extremely courteous and friendly), I don't know what I'm really paying for. Can't wait to move out of this place. Not terrible for a starter apartment, but really unacceptable level of service for what they're trying to portray themselves as. 90W - you're not a luxury building. My NYU dorm had better service than you. Shame on you! Management - please get it together. Your building is a disaster!!!
Also, check out the other bad reviews of the building/management at the ApartmentRatings website: http://www.apartmentratings.com/rate/NY-New-York-90-Washington-Street.html
*sigh* Can't wait till I can afford a good condo with proper management.
Umm, the fact that you have referrenced Ne-Yo as an example of "gangster rap" has thrown your entire rant into the "suspect" category for me...especially, since you direct us to a list of complaints, headed by one that is obviously from you. Believe me, I know all about shitty management companies. But, why do you expect your LL to corral assailants?! Call the police.
Its a rental building. You wanted premier service you should have rented in a glenwood or related building. You are in the Financial district. Rents are too low now to properly opp the building. Stop crying over the lobby music, read a paper and figure out what is happening with the doormen, and ask curbed to remove the article about your post because all their readers are laughing at you too.
Just checked out Ne-Yo, i currently live in a gangland and yes Ne-Yo is gangster rap!
imagine trying to come up with a consensus on ambient music at a coop board meeting! silence is golden.
Ne-Yo is gangsta rap? Who else, Britney Spears?
I prefer Usher when looking for a good gangsta tune
I wouldn't be inclined to move into a building that plays music in its lobby, or even elevator music in its elevators, but I've known too many cafes and restaurants that have opened with an eye to the total design, including the right music at the right volume, and then the employees and managers change, and nobody passes on the big-picture guidelines.
It doesn't take long before they're playing crap routinely and the right stuff never, and always too loud ... and they're always the ones who comply when you ask for the music to be turned down, only to start incrementing it up within about two minutes.
So the thing to suggest to the building management is that they play NOTHING, because it's really just for the building staff at this point. And please have them remove the televisions from my building's laundry room (as if it isn't already noisy enough) while you're at it.
Ne-yo is neither ganster nor rap. He SINGS, and does not curse, or sing (not rap) about drugs, violence, etc. Musically, he is more conservative than Justin Timerlake. Only someone who is so stupid or racist as to think all black men in the music business are gansta rap would say such a thing. You could literally play all of his songs on the Disney music station. What a fool TOP is.
You can see that all supporters of Ne-Yo are rude, rude music for rude people, throw them out of the buildings!
I lived in this building for 4 years and watched its gradual decline. The demographics definitely shifted from late 20s professionals to fresh college grads by the time I moved out last year, which of course meant more parties and noise, not to mention drunk people urinating in the carpeted hallways.
Aside from the thin walls and perpetual stench of dog urine outside the main entrance, there was also a chronic problem with water pipes bursting. One burst caused the cheap parquet tile floors in my apartment to buckle in such a pathetic manner that I laughed aloud. Management moved me to another unit (which admittedly had great views of the river) for a few months but didn't bother apologizing, let alone provide compensation. When I finally moved out I didn't get my security deposit back for more than four months. Threatening legal action doesn't go far - apparently they are used to hearing it and have plenty of stall tactics.
The building did have some pluses though, such as the friendly staff, sizable gym (with some views and a terrace), as well as several subway stations as close as a block away.
I just blogged about my current horror story at 90W... Check it out http://bedbugsinthehouse.blogspot.com/
Is it a good-looking crowd?
Whoa 90wbedbugs bro if you had bedbugs you gotta check your visitors or maintian your hygiene a little better I dont believe a building gives you begbugs lol. Also what is this about Ne-Yo being gangsta rap really doesnt know about music at all. I can see you dancing to closer, miss independent and all his other R&b songs. Guys seriously if you dont like the building move out. Ive been here since the building open and I love it its not perfect but the staff is friendly and you can tell the building is getting better as time passes by.
My bldg doesn't play Yo-Yo, NeMo, or Ne-Yo, should I start an SE rant to get them to start?
Sorry, I admit Ne-Yo was a bad example. I'm a bit out of touch with music that's played on Top 40 radio stations. On a separate note, I just to got this via email today from management. This gives you an idea of the kind of building I live in. It's not the first time a notice like this has been sent to residents. Somehow, I have a hard time believing the syringes are from a diabetic...
* N O T I C E *
TO: THE RESIDENTS OF 90 WASHINGTON ST.
FROM: DOUGLAS ELLIMAN PROPERTY MGMT.
DATE: APRIL 22, 2010
RE: IMPROPER DISPOSAL
It has come to our attention that someone has improperly disposed medical syringes in the compactor chute.
This practice presents a major health hazard to building employees and must be stopped immediately.
We ask that if you are using syringes for medical reasons to PLEASE dispose of them properly to avoid any further incidents.
Your cooperation in this matter will be greatly appreciated.
splaken - Regarding the thin walls, I'm looking for management to take responsibility to send warnings and eventually evict the inconsiderate people who ruin a peaceful living environment for others. Those who constantly host raging parties and blast their music at crazy hours need to learn some respect and consideration. This is not a dorm at a party school. People have jobs and need a proper night's sleep that's not interrupted by their immature shenanigans.
then rent in a real neighborhood and not a post college spot like financial district. you get what you pay for. enjoy your next apartment in a walk up in a good neighb
Medical syringes...often used by diabetics. Hardly proof of a bad building. Idiot.
"My friend was assaulted by *another* drugged up resident (he was high on something)" I am confused. Which is it?
Hrm that killed post. :/
Awesome! I'm a college grad moving into 90W soon, good to hear they have a great environment for people like me! I love me some Ne-Yo!
Seriously ny10006? All of your complaints were ridiculous. Yes, it would be nice if it were a perfect world, but you can't get everything the way you want. Try living in a "post-war" (i.e. built in 1946) place with cockroaches, ants, terrible wood floors that were stripping, windows that were hard to open, a yard that was practically dust, tenants upstairs and downstairs that were noisy, a kitchen that was remodeled in the 1950s, no AC, heat that was either on 90 degrees or not at all... and you know what? I had the time of my life. I could go to the landlord's website and complain, or I can just sit back and realize that yeah, we lived in a crummy place, but we knew that and got over it. Life is what you make of it. Apparently you want the world handed to you for $1100/month in downtown Manhattan.
And seriously, bedbugs person? Bedbugs are in no way the fault of management. Where do you think they came from? Bedbugs travel from person to person, unlike mice, cockroaches, and ants which make their way to apartments because of poor foundations, dirty apartments, and food to feed them. Bedbugs feed on you. You or someone else who came to your apartment brought them with you. It was your fault for not taking proper precautions by covering your bed with a bedbug liner and always, ALWAYS checking any mattress you sleep on for bedbugs.
90wbedbugs... What floor were you on? Because I think it may be spreading...
The management and, in particular, Nilsa Cosme are horrible people. They don't care AT ALL about the convenience of their tenants and try to swindle them out of more money at every turn. Everyone knows that they are notorious for stealing people's deposits, but they also refuse to pay damages for their own negligence. They are rude, belligerent and just see tenants as cash-cows. DO NOT RENT HERE!!!!!!!!
Jason10006, agreed that medical syringes are not indicative of a bad building, but not disposing of them properly shows how irresponsible some residents are.
Happagaffa, do you still love your $1,100 share with your sorority sisters?
ny10006, why do you still live in the building?
It's still the best thing around for my price range.
This building is not cheaper than 75 west or other nearby buildings. Just move already!
Don't move to 75 West - I lived there a few years ago and it was terrible. By far the worst building I have ever lived in, going all the way back to college days. In fact, my college apartment landlords were better than 75 West.
Don't rent in a cheap building and then assume it is renting that gives you lesser service. Cheap gets you lesser service. I live in a rental building with fantastic service, better than friends who own (in what I could consider relatively cheaper buildings).
somewherelse is so smart, and such a good negotiator. Listen to his priceless advice.
Oh I know about 75 west. It's not worse than 90 west. But ihs bad yes. The point is he should move.
I am sorry, but the fact is: this is a building in New York City. Complaining about "thin walls" and "noisy neighbors" and "not liking the music played in the building"?
To me it seems these are things that, as long as they are permitted under the Law, are standard NYC complaints a.k.a. things we deal with to get the shot to live here. Owners are not responsible for people roaming the halls of any building, "high" or not, it is the responsibility of the tenants to report this to Law Enforcement.
Portland and about 1000 other cities in various states are pretty quiet (or so I hear), and you can even choose to not have the radio on in your house.
I have finally realized over the years that unless you are renting from a well-respected landlord (Related and Glenwood are two that come to mind), you are likely to end up with a bunch of immature 23 years olds putting 2-3 people in a 1 bedroom and generally treating it as an extension of their college dorm. I have friends who have lived in Related Buildings and Glenwood Buildings and have been very happy with the service and their fellow tenants - but they pay a huge premium for it. I now own my apartment and my management company provides great service and my fellow residents/owners are great. I can't imagine going back to rent in a run of the mill NYC rental building. It is counter-intuitive that one can pay $3000+ for a one bedroom and still end up in a glorified college dorm, but that is the reality.
"I am sorry, but the fact is: this is a building in New York City. Complaining about "thin walls" and "noisy neighbors" and "not liking the music played in the building"?"
Not true, I have lived in buildings that were fairly sound-proof and it others that were not, all in NYC. In my current building I simply can't hear the ultra-loud hip hop music my neighbors play, nor can they hear my TV turned way up, etc. Not EVERY building is like 90W in this regard.
Jason very true. I lived in a Macklowe building that was new back in 2000 and it had thick walls and no problems on that front. Of course nothing is perfect but when things were wrong - for example a warped floor - they came up and fixed it ASAP. There are many different levels of rentals. Additionally, it's not only the big landlords that can run a tight ship. Some smaller landlords care about their properties as well. To say that only the large ones are the best is simply not the truth. Many times it's the opposite. They have too much to manage and simply do not care.
Yeah, there is a world of difference between paying $3k for a one bedroom and $4k+.
somewhereelse, I agree with you that cheap gets you lesser service. I'm just upset that the management company chooses to spend money on things that make it look like it's a luxury building (e.g. we have a concierge service by Luxury Attaché that helps you book restaurants, plan trips, even redecorate your apartment), but neglects the super basic service like being able to leave keys with the doorman (http://ny.curbed.com/archives/2011/08/17/40_gold_leasing_update_90_washington_renters_cant_leave_keys.php). So instead of leaving keys for my housekeeper or visiting guests at the front desk, I have to find other ways to get keys to them. O, and if I forget to bring keys, management charges $35 to unlock the door.
And one more thing, our Valet (a service that the management company contracts out), is only open during the day. So if I have dry cleaning or packages that need to be picked up after hours, I need to call the Valet ahead of time to ask him to leave the stuff with the doorman. It's a minor inconvenience, but one time, the Valet forgot to leave my package with the doorman, and the package was just being held hostage in the package room, which the doorman is not allowed to access after hours. I needed to take the package with me on an early flight, but the doorman couldn't do anything about it. Sorry about the rant, but I expect little things like being able to leave keys and being able to get packages 24/7 to be the basic perks of living in a doorman building. It sucks that management can't care less.
Why don't you take your own advice? I thought one of the perks of renting was the ability to pick up and move at the drop of hat. This is a situation where you vote with your dollars.
move. Move and STFU.
Op, stop being such a sniveling whiny cunt. Move.
"sniveling whiny cunt"
... yeah ny10006, jim_hones10 has an exclusive on that behavior.
Are they still playing the Ne-Yo?