Citi Bank

I had consolidated some debt to a product they have called "Citi Flex Line" @ 6.99%. I could live with that until I decided to pay it all off. Just received a notice they are raising it to $15%. I also received another notice about a card I have with no balance and that rate will be $29%! Of course I got no where with customer service. But I am truly angry that as a customer with no late... [more]

I had consolidated some debt to a product they have called "Citi Flex Line" @ 6.99%. I could live with that until I decided to pay it all off. Just received a notice they are raising it to $15%. I also received another notice about a card I have with no balance and that rate will be $29%! Of course I got no where with customer service. But I am truly angry that as a customer with no late payments(auto-pay) and a credit score of 740 is getting slammed. I am in the fortunate position that I will write a check, pay it off and cancel every account I have with them. But what about folks who used these offers of low interest to consolidate debt through these tough times to manage their finances more wisely, and can't afford to pay it all down? This is bank driven to insolvency by greed and ineptitude. They sponsor all kinds of happy shiny ads about how wonderful they are and care about their customers. What a bunch of crap. [less]