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Streeteasy Technical Support

Started by poorguy
over 13 years ago
Posts: 7
Member since: Oct 2008
Discussion about
I have been having technical issue since yesterday. I saved some listings to my folders and now I cannot discard or restore listings besides the listing on top. Streeteasy did not make the discard or restore function in the listing detailed page, and the only place I can adjust it is the folder summary page. This technical issue is making me waste a lot of time. I sent one email yesterday and 2 today but never got any response from Streeteasy. I tried to call them but the phone number is always busy. Has anyone got the same issue? How did not resolve it or is there any recommendation? Thank you very much for your help!
Response by SusanBarkin
over 5 years ago
Posts: 2
Member since: May 2009

I listed an apt for rent one week ago - apt. 31E at 160 West 66th st. It says not approved. Why????

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Response by KeithBurkhardt
over 5 years ago
Posts: 2971
Member since: Aug 2008

Susan: best to start a support ticket with streeteasy. They're very responsive and quick to fix any problems you might be having. At least that's been my experience.

Keith
TBG

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Response by SusanBarkin
almost 5 years ago
Posts: 2
Member since: May 2009

I cannot load on the photos and floorpan to a new listing . When I click on uploading photos from my computer I receive no reaction

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Response by davenezia
almost 5 years ago
Posts: 132
Member since: Sep 2018

Hello. I'm having a disappointing issue: at the top right, where one searches for a property, I had a lengthy list of my favorite buildings, which was very convenient whilst searching for a specific property. All of them have suddenly disappeared so that I have to type in each address, and many buildings I've forgotten the address of and now I can't find them.

Anyone else having this problem? I've tried contacting the people at StreetEasy to no avail. I'd appreciate any advice.

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Response by davenezia
almost 5 years ago
Posts: 132
Member since: Sep 2018

StreetEasy has NEVER responded to any of my issues, including the one above. I really enjoy the site and being able to check out the many buildings I have found of interest or that I have actually checked out. I guess they just don't like me or care.

I wish I could find a site with nicer personnel. Oh well, I guess that's New York.

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Response by Liloc
over 4 years ago
Posts: 2
Member since: Jun 2009

What is the streeteasy current price for both 1) rental listings and 2) Sale listings?

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Response by AmefromNYC
about 4 years ago
Posts: 1
Member since: Jan 2015

Thank you for restoring pictures of listings to Safari running Catalina on a Mac computer! Very pleased.

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Response by Admin2009
about 4 years ago
Posts: 380
Member since: Mar 2014

are these issues random ?

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Response by panther
over 3 years ago
Posts: 0
Member since: Dec 2021

how do I question a listing that I think maybe fraudulent?

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