We lived in one of their buildings from September 2011 for a year. The real estate agent, Iris Racant didn't have a problem collecting a broker's fee but she never bothered to tell us the fact that the apartment was available for only one year. If we knew we wouldn't have taken the apartment and pay the broker's fee. They told us a month before the lease ends that we need to move out. It has been... [more]
We lived in one of their buildings from September 2011 for a year.
The real estate agent, Iris Racant didn't have a problem collecting a broker's fee but she never bothered to tell us the fact that the apartment was available for only one year. If we knew we wouldn't have taken the apartment and pay the broker's fee. They told us a month before the lease ends that we need to move out.
It has been 6 months since we moved out and the landlord hasn't sent the security deposit yet. We have attempted to contact the Alex Balbona at the management company, Andrews Building Corp. He won't return our calls or respond to our email. We have tried to get answers from the real estate agent, Iris Racant, from Fenwick Keats but she just refers us Alex Balbona, stating that she doesn't have anything to do with security deposit. We have no idea how to find the owner.
The building is in a very poor condition. The living room we lived in was infested with ants. They never sent exterminator once. Bathroom is small and gross. Sinks get clogged all the time. Super didn't help much. The basement where the laundry machines and storage area are located is like a dungeon. I went to throw garbage out and some stranger, a hispanic guy, was hiding there and ran off when he saw me startled. Very poorly maintained building. In the summer, it was extremely hot and humid even with the air conditioning.
Overall, I loved the location but everything else about this building (management, real estate agent, physical condition). I wouldn't recommend renting from this agent, I wouldn't recommend buying, especially from these people. In my opinion, it's best to avoid this agent and management company as well.
We are hoping either the agent or the management will get back to us soon.
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Response by honestrater
over 12 years ago
Posts: 0
Member since: May 2013
Sorry to hear this. Brokers are just in it for the commissions and unfortunately these issues arise. This is one reason I believe the internet should encourage landlords to have their own agents (without brokers -- many are dishonest anyway) to rent their places.
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Response by PLOOCHI_1214019
over 4 years ago
Posts: 0
Member since: Apr 2012
The landlord of the building extends leases for everyone. Some tenants have lived in this building for over 6 years. This particular tenant annoyed and caused problems for everyone in the building including the super and the landlord had no choice but to decline to renew his lease . I gave the tenant the name and contact info of the management company , they deal with the financial aspect of the building, This landlord and management company never had any problems returning deposits. This is the first time in my 30 year career in Real Estate that someone comes up with a "story" and a lie like this .
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Sorry to hear this. Brokers are just in it for the commissions and unfortunately these issues arise. This is one reason I believe the internet should encourage landlords to have their own agents (without brokers -- many are dishonest anyway) to rent their places.
The landlord of the building extends leases for everyone. Some tenants have lived in this building for over 6 years. This particular tenant annoyed and caused problems for everyone in the building including the super and the landlord had no choice but to decline to renew his lease . I gave the tenant the name and contact info of the management company , they deal with the financial aspect of the building, This landlord and management company never had any problems returning deposits. This is the first time in my 30 year career in Real Estate that someone comes up with a "story" and a lie like this .