Citadel property management

Citadel is an absolute mess. My building hired them to be our property manager a few years ago (we are a condo). Checks would sit on their desks uncashed for months on end. They would ignore emails. They brought in their own contractors and I believe that with the pricing model- it was easy to imagine that their contractors were kicking back money to them. We had to fight with them to make sure our taxes were filed- and that W2's were issued. I have scores of emails documenting the problems we had with them.

Terrible, terrible managers. You would be better off looking for an apartment in another building than to live with Citadel. They don't pay buildings' bills on times; they get maintenance payments mixed up between apartments; they don't get multiple bids on jobs; buildings have to hound them to get any action out of them. As Samerun wrote, Citadel Property Management (Michael Crespo and Mark Elman) are a mess. Disorganized, combative for no reason, borderline unethical in their dereliction of duty. We had to fire them.