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State Farm will not renew homeowners insurance

Started by Sunday
about 12 years ago
Posts: 1607
Member since: Sep 2009
Discussion about
State Farm will not renew my brother's homeowners insurance after 9 years without a single claim filed. The reason they gave for refusing to renew is that the property is located in close proximity to the coast. There was no damage from Sandy or any storm, ever. No flooding, not even lost of electricity during Sandy. Is that how State Farm typically treat their loyal customers? Anyone else facing the same problem? Ideas on alternative insurance options?
Response by Truth
about 12 years ago
Posts: 5641
Member since: Dec 2009

Go with Allstate.

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Response by NYCMatt
about 12 years ago
Posts: 7523
Member since: May 2009

Who cares how "loyal" the customer is? He's become too much of a risk.

Tell your brother to move to a less risky area.

Problem solved.

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Response by rbhomes
about 12 years ago
Posts: 6
Member since: Dec 2007

It happened to me too. They dropped me after 7 years. No claims. I'm not in a danger zone either.
Called around and every other company (allstate, nationwide, geico, progressive...etc...all the name brands) were asking for more than double (I was paying about 1K/yr and the quotes coming in were around $2100/yr).
Finally signed with MAPFRE (large ins company in Spain with Subsidiaries in north east). They are AM BEST rating A (which my mtg company required).
Premium now $1600/yr with NO additional Hurricane deductible (hard to believe but it's there in writing).

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Response by Riversider
about 12 years ago
Posts: 13572
Member since: Apr 2009

Your brother lives in a high risk area, and state farm made a decision to cut their exposure. If he can get insurance elsewhere, he should

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Response by fieldschester
about 12 years ago
Posts: 3525
Member since: Jul 2013

Why is the tone from Riversider and NYCMatt as if the formerly insured something wrong?

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Response by truthskr10
about 12 years ago
Posts: 4088
Member since: Jul 2009

Sometimes a colicky actuary may set off a new direction of corporate policy.

Find someone else.
There is no loyalty to you from banks, insurance companies, and most big business.

The sooner you learn this, the more you learn to make them and their competitors work for you.

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Response by fieldschester
about 12 years ago
Posts: 3525
Member since: Jul 2013

as if the formerly insured DID something wrong

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Response by Riversider
about 12 years ago
Posts: 13572
Member since: Apr 2009

Is that how State Farm typically treat their loyal customers?

There is no loyalty. Business must be earned very single moment. State Farm's only obligation is to honor the contract. This is basically a pay for service arrangement and rightly or wrongly State Farm decided they don't want the business anymore. just as your brother always had the right to cancel or not renew, State Farm had the right to end service at the end of a contract term.

I dealt with State Farm for a type of policy a number of years ago, and for dumb reasons they decided not to renew. Made a few phone calls and got a cheaper and better policy from a competitor. By the time they acknowledged their flawed logic, it was too late for them and i had already signed with a competitor. It's just business and I still us State Farm for another policy where they are more competitive.

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Response by columbiacounty
about 12 years ago
Posts: 12708
Member since: Jan 2009

you're not loyal to Philadelphia Cream Cheese?

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Response by fieldschester
about 12 years ago
Posts: 3525
Member since: Jul 2013

Does c0lumbiac0unty use State Farm or Farmer's insurance?

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Response by columbiacounty
about 12 years ago
Posts: 12708
Member since: Jan 2009

riversider....

very awkward for you

once again.

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Response by fieldschester
about 12 years ago
Posts: 3525
Member since: Jul 2013

C0C0, I've noticed that you've taken on the aboutready style of staccato writing. You and AR ... ?

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Response by NYCMatt
about 12 years ago
Posts: 7523
Member since: May 2009

"Why is the tone from Riversider and NYCMatt as if the formerly insured something wrong?"

I'm not saying they DID anything "wrong".

I'm saying that because of their location, they are no longer a desirable client.

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Response by fieldschester
about 12 years ago
Posts: 3525
Member since: Jul 2013

This is because you don't like single women, right?

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Response by fieldschester
about 12 years ago
Posts: 3525
Member since: Jul 2013
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Response by NYCMatt
about 12 years ago
Posts: 7523
Member since: May 2009

I don't like STUPID single women. There's a difference.

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Response by earo
about 12 years ago
Posts: 39
Member since: Dec 2008

Back to the topic at hand, I had a similar situation w/ our weekend place. It's about 2,000 feet from the water, perhaps 200 feet above sea level. They said they were no longer insuring anything within x feet or y miles from the water, regardless of flood risk. They're just categorically refusing to write this coverage.

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Response by scarednycgal
about 12 years ago
Posts: 170
Member since: Mar 2013

That's dumb.....they will miss out on so much business by not insuring so many properties

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Response by Riversider
about 12 years ago
Posts: 13572
Member since: Apr 2009

That's dumb.....they will miss out on so much business by not insuring so many properties

--
its an actuarial decision. the numbers said don't take the risk.

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Response by scarednycgal
about 12 years ago
Posts: 170
Member since: Mar 2013

I understand for homes near water, but not if they are at a 200 feet high elevation!

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Response by Riversider
about 12 years ago
Posts: 13572
Member since: Apr 2009

It might be a decision they regret, but I'm fairly certain what State Farm did was look at their risks from a portfolio standpoint and didn't like the some element of the risk exposure or decided that capital was better deployed elsewhere. Not insuring your brother's home meant they no longer had to reserve against the risk and another risk might have a higher ROI or require less reserves. And again sometimes these calculations are done by bean counters.

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Response by fieldschester
about 12 years ago
Posts: 3525
Member since: Jul 2013

Have you worked for or consulted for a P&C insurer?

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