This management company is horrible, as is the building 311 E 50th street. I lived here for about a year and a half and I truly had a terrible experience. When there is a problem, it is extremely difficult to get in touch with management and get things fixed. It took them 2+ months to fix my broken refrigerator (and they increased our rent because of it). Additionally, the building has had no gas... [more]
This management company is horrible, as is the building 311 E 50th street. I lived here for about a year and a half and I truly had a terrible experience. When there is a problem, it is extremely difficult to get in touch with management and get things fixed. It took them 2+ months to fix my broken refrigerator (and they increased our rent because of it). Additionally, the building has had no gas for 2+ months (no cooking gas or heat in dryers) and we were told from someone working in the building that it will be around 4-6 more months. When you ask the management company about the gas issue they give you no information and are beyond unhelpful. There is also currently a bed bug infestation in the building which they are doing very little to fix. We were not even informed of the bed bug issue until 10 days after it was found. When the management company was confronted about the issue, they blamed it on the tenants and wouldn't provide any information. For all of the issues in the building, they gave the tenants a $200/month abatement and said that this was the amount tenants agreed on. However there was then a tenants meeting in which they discussed that $200 is unacceptable. This building is also actively renting apartments and not informing new tenants of the gas or bed bug issues!! As people find out about all of the issues, they are immediately moving out, and unfortunately not being refunded the $3000+ broker fee. These are NOT people you want to work with when living in a building in Manhattan. They provide no information and their communication skills are horrendous!
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