Approval of cert of insurance approval in condo

If they are anything like my management company, you might find that you'll need to visit their office to "follow up" on your phone/text/email/voicemail, and then politely loiter in their reception until it has been done.

Don't forget to take a newspaper, book, or some magazines.

What neighborhood is this in?

Williamsburg.
I did get approval finally after a week, more people and more email.

I previously rented in a condo and found the management company there to be poor..
However the in-building staff seemed more empowered to handle things.
I could schedule moves, etc just with the front desk.

I have to communicate w/ mgmt company office for everything here..

A lot of places I have lived in have to be nagged to get the approvals, even for simple work.